Norfolk Cleaning Ltd

Very disappointing work after sending a team with very little experience as they where temp agency workers.

Outstanding service! Great value for money!

I recently entrusted Norfolk Cleaning with the monumental project of removing the outdated paint from my house, and I am overjoyed to express my utmost satisfaction. The entire experience with Norfolk Cleaning was nothing short of exceptional, and their commitment to delivering top-notch service truly sets them apart.

Right from the initial consultation with Shaun, the team at Norfolk Cleaning exhibited a level of professionalism that immediately instilled confidence. Dale nad Matt attentively assessed the specific requirements of my house, providing valuable insights and recommendations to ensure a seamless paint removal process. Their expertise and attention to detail were evident, leaving no room for doubt about the quality of their work.

Communication was a standout aspect of their service. Norfolk Cleaning kept me informed at every stage of the project, from outlining the process to providing regular updates on the progress. This transparent and proactive approach not only showcased their dedication to customer satisfaction but also allowed for a smooth and stress-free experience.

Efficiency was another area where Norfolk Cleaning excelled. The team efficiently tackled the paint removal, adhering to the agreed-upon timelines without compromising the precision of their work. Their ability to balance speed and quality speaks volumes about their professionalism and expertise.

I must commend the team (Dale and Matt) for their meticulous care in protecting my property during the paint removal process. They took extra precautions to safeguard surrounding areas, ensuring that the work didn't result in any unintended damage. The post-service cleanup was thorough, leaving my property spotless and ready for its rejuvenated appearance.

When it comes to pricing, Norfolk Cleaning provided a fair and transparent estimate, and the value for money was evident in the impeccable service delivered. Their commitment to honest and upfront pricing is a testament to their integrity and dedication to customer satisfaction.

Norfolk Cleaning has earned my highest recommendation for their exceptional paint removal services. If you're in search of a reliable, professional team that goes above and beyond, look no further. Norfolk Cleaning's expertise, communication, efficiency, and fair pricing make them a standout choice. This well-deserved 5-star review is a reflection of their commitment to excellence

WOW my windows were so over due! I didn’t think they were so bad. Got motivated and cleaned all my windows with The Norfolk Cleaning the best windows cleaner ever! Highly recommend!

General cleaning, windows and carpet cleaning It’s that time of year, winter is approaching, Christmas is around the corner, family and friends are always coming over, so I organised to get my whole house cleaned from the professionals at The Norfolk Cleaning.
I couldn’t believe my eyes what I thought was clean wasn’t until they worked there magic on my house. Just have a scroll through my photos and see just how sparkling and clean everything is.

Cottage cleaning. We got The Norfolk Cleaning Group to service the new cottage we were going to move into. Although we agreed on only cleaning carpets and disinfection of two bathrooms, when Gerry arrived we had a look at the flat together. She is very professional, trustworthy and honest. She definitely respects what she is doing and is very helpful to the customer. I kindly asked for cleaning of some walls with a lot of stains which we couldn’t reach. During the time they spent in the cottage, Nigel and Matty did an amazing job, including further cleaning of several places they’ve seen dirty. Cottage was literally shining at the end. They worked really quickly and neatly. It’s not easy to find such companies as Norfolk Cleaning Group that are committed to deliver what’s agreed. I definitely recommend The Norfolk Cleaning Group to everyone! And sure, after we move, we will continue to use and recommend their services!

We asked for a thorough clean of the property that we were moving into. My husband went around with Sean and told him what we required to be cleaned. Carpets, windows and a thorough house clean. The help from the company as to meeting and going through the house and seeing what was required was good. On arrival at the property on moving in day, the carpets were cleaned satisfactorily. The cleaning of the property was disappointing. Windows were missed, no skirting had been cleaned at all in the house. Cupboards were missed. The whole clean was very slapdash. Very disappointed.

General House Cleaning. 2 people-1 hour.
Quick, efficient and friendly.
Did exactly what I wanted.

Oven Clean. I Expected the hob and knobs to be gleaming but they didn't look touched. Quite expensive for what it was. Main oven was clean. The team were helpful by dropping the keys back to my home address - Thank you.

To clean 40 large windows. Brilliant Service lovely people to deal with in office deliveries jobs done.

Windows cleaned inside and out. The work was carried out efficiently.

Cleaning and heavers.

Downstairs rooms. On the whole very satisfied with the work.

Timekeeping regarding arrival somewhat tardy, but it's difficult to know whether this is because delay in prior job that day or changes to schedules by office staff.

Cleaning conservatory inside and out. Not perfect but very good. Better then I could ever do. The office wasn't good. Initially the man only was washed with cleaning the outside. This was corrected by phone and the job was done as required.

Cleaning have after builders lad finished their work. I was not originally told that the price I was given did not include VAT. This made the total cost _____ expensive. Workforce were very pleasant and efficient.

Aga master chef oven clean

10 am All good,

Thank you

Will use again two people, 4 hours, that's 8 hours of cleaning / brilliant

Sheets laundered I am very pleased to find a company who makes a good job of laundering one sheate and is happy to do so on an occasional basis.

We have used the Norfolk Cleaning Company for several years for general household cleaning and on the whole have been happy with the arrangement. It is a reliable service, flexible and willing to meet our requirements. The cleaners are very professional and courteous and do a good job. We also use the laundry service regularly and it is very good indeed.

Today we used their oven cleaning service and I would like to say how pleased we are with the result. Our oven looks sparklingly clean and looks like new. Thank you! We have used the Norfolk Cleaning Company for several years, but today was the first time we had them clean our oven. Lauren at the company headquarters gave us a price and a time and date for the work. Two cleaners whom we know, as they usually come here to do the household cleaning, turned up to do the oven job. They were professional, courteous and conscientious and did an excellent job. We are very pleased with the result.

Domestic cleaning. I have been very happy with the workers and the quality of work done, they have been very thorough, professional and considerate.

One bedroom flat, Lounge kitchen. Bathroom paintwork washed polished furniture and dust vacuum everywhere.
Had extra this week
Carpet cleaned £78
Beautifull. I am a 78 years old lady and have a bad back. I am very house proud and like things in order, as I can't do this now myself, Norfolk Cleaning do this for me which keep me out of having to go into a home!
They are wonderfull.
Cant fault them.
Marie claude

General cleaning (House). We would prefer cleaners to change from outdoor shoes.
If they finish early could they often to do another job. Some of them do this, but others leave early. After all, we are paying for the time!

Cleaning my bungalow throughout. A regular arrangements working two cleaning units of 2 man hours per month. I am very satisfied with this firm.

Ironing. Good service all round would prefer some plastic covers to be used on clothes. Recycling could be better.

4 hours cleaning per week.

Downstairs room only; sometimes cleaning inside windows. Generally speaking the workmanship is quite good. Time keeping could be better.

Dusting, washing all floors vacuum all over cleaning windows lenses dusting all doors. Some cleaners are better then others. The pair that came to-day (4.10.2016) were very thorough.

General household cleaning 2 hrs fortnightly. Work satisfactory, no complaints.

Cleaning house. Hoovering/dusting/polishing. Washing kitchen and bathroom floors. Occasional making of beds cleaning of entrance porch. This firm is, on the whole reliable, although we do sometimes have a problem with the time they choose to arrive - We have always asked for a mid morning arrival and quite often. They want to come at lunch time (or 9 AM) which is very inconvenient. I also worry about security as the two cleaners who come are usually different to the ones before. Therefore I always make sure I am here during their visits. Some continuity would be appropriated the work is always well done!

Clean bungalow room except office - dust, wipe surfaces and wash floors. You need to be on site throughout to ensure tasks are all completed otherwise - good as indicated.

2 hours cleaning as required. Up to present, very satisfied with the service I receive.

Amount varies according to how much laundry and cleaning undertaken. Very good.

Excellent friendly helpful service.

The service is mostly very good. I do appreciate the difficulties the firm encounters with staff.

Good but expensive. Good

Thorough house cleaning every 3 weeks. I find the cleaning really thorough and the staff caring and polite. I have recommended them to friends and family.

Holiday Lettings Clarence cottage 3 Clarence Mews, Brook st, Cromer, Norfolk, NR27 9BF. Only had positive feedback from Holiday Makers. Well done thank you

Cleaning Very good & professional.

Cleaning house – 3 hours service. Very pleased – always well done.

Holiday property cleaning and management We have used Norfolk Cleaning for two years or so now. Their work, and their customer service, are excellent.

Weekly ironing service. Occasional any cleaning or other laundry services. Excellent. They are very reliable, efficient and provide a quality ironing service. All the staff a very helpful and efficient, reforming and promptly. Would thoroughly recommend them.

Caravans cleaned on Saturday turnarounds. Carpets and upholstery cleaned pre summer season. We are very happy with the way our caravans are cleaned. There are a few minor issues on occasions but once pointed out they are soon rectified.

Weekly cleaning and laundry service for holiday cottage (in season only)
The price varies according to the amount of laundry required. I''m not sure whether the category should be domestic or commercial, however, I have indicated domestic as it is for a cottage and not offices. The team at Norfolk Cleaning are very friendly and are always very willing and accommodating and their level of workmanship is very high.

I have used them throughout 2011 for the cleaning of my holiday let in Horning and shall be using them throughout 2012 and probably beyond.

I am very satisfied with their services.

Cleaning before and after guests at cottage. Excellent - as we live a long way from the cottage, it is essential that we have cleaners whom we can trust to always deliver to a high standard.

Norfolk Cleaning have delivered every time. Nothing has been too much trouble - even when we had a last minute booking!!

General cleaning You would hard pressed to find a better service.

domestic cleaning I have been a satisfield customer for several years. Norclean has been reliable and delivered a satisfactory service. I have also had continuity with the same lead cleaner, first Gerry, who is excellent and such a good ambassador for your company and then PIP, who is a loyal hardworking girl.

Some of the assistants you have sent her were poor quality and seemed to have had the minimum training from Norclean. This makes it very difficult for the lead cleaner who has to face the customer on a regular basis, whereas others just come and go.

I believe it is very important to maintain your service to your regular customers when holiday let periods peak.

The laundry service has been on the whole quite satisfactory. I do like the ability to leave my laundry for collection and returning. As a suggestion how about having some purpose made laundry bags with your logo on to be left with regular customers to insert the laundry, rather than just leaving it on the bedroom floor for collection.

Price wise you are at the top end and I may think again about to continuing to use you if you increase your prices. This is now a price sensitive service and there are others available in my area, doing as satisfactory jobs. However, it is a personal service and I am not one to change easily.

Thank you for the service you give me.

Lesley Nadel

Cleaning, occasional ironing and Home Help I have used Norfolk Cleaning since last summer to help my Mum at home. They have proved reliable and provide an excellent service.

Regular cleaning of the communal areas of a block of 23 apartments. Absolutely faultless. Staff are polite & hardworking.

Full cleaning service. The regular cleaner David is excellent, he does skirting job and answer the place as always kept to a very high standard.

Regular Domestic cleaning We have been using this cleaning firm weekly since last October. We are very happy with the standard of work and feel they offer good value for money compared to other firms that we have used in the past

Weekly cleaning of factory, offices and kitchen and loos. Good

Holiday let cleaning @ laundry Team as helpful as they could be. Very patient as we are new landlords. Cleaning to a very high standard.Used them for the first time last season and would recomend them.

Cleaning and laundry service Very professional service, from office staff to cleaning staff.

House keeping and laundry for holiday let property I use Norfolk Cleaning to clean and prepare my holiday home for holiday lets. All tenants have remarked how well presented the property is on their arrival. I have found NC to be very accommodating and flexible to deal with.

cleaning of holiday let, dusting , hoovering,changing beds. very friendly nice workers but on occasions missed areas to be cleaned resulting in customers complaints to me and the company i use to book rental for the cottage.

General cleaning. Very good.

General domestic cleaning & ironing. The cleaners always arrive at the agreed time. They are very pleasant & willing. Generally I am very pleased with their work but sometimes. I have to remind them that dirt also accumulate above head height, as wall lights & cobwebs are not always dealt with.

General cleaning, hoovering, dusting and cleaning kitchen and utility rooms surfaces and floors. Washing front step. Very satisfactory but expensive.

Complete deep clean of my elderly mother''s house so that it was pristine for her when she came out of hospital. Really easy to deal with, straightforward and gave me realistic estimates of the cost which they stuck to. Very prompt, liaised direct with a neighbour for access. I would wholeheartedly recommend.

Cleaning service for my house provided by Norfolk Cleaning Ltd. Very good quality and professional and flexible staff who can accommodate different hours/days of cleaning when requested.

Every day cleaning. The offices are always clean. The toilets and kitchen area are cleaned daily which is very good. We are very happy with the service provided.

Cleaning internal part of bungalow/ironing. Excellent

Regular cleaning of holiday flat. It is excellent - very responsive and an extremely high standard of cleaning.

Weekly clean at holiday homes. Prompt, reliable and always someone at the end of a phone to help. Never a problem to put things right when they go wrong. Handles criticism very well.

Norfolk Cleaning have cleaned my holiday house for me for the past 18 months. It is a 300 yr old flint cottage with 5 bedrooms and 4 bathrooms. Norfolk Cleaning's staff keep it hotel clean, guests say that the bathrooms look as though they have never been used. The staff are friendly, obliging, efficient and absolutely trustworthy. I recommend their services. I am very satisfied with the service I receive. They work unsupervised and have a key to my house.

Cleaning 1 every 3 weeks of weekend cottage. Generally very competent and efficient and who we require.

Daily cleaning Very good and efficient, friendly staff.

Cleaning of all communal area i.e. skirting boards, carpets, glass doors mirrors etc. Ladies & gents, toilets, day lounge twice weekly. Excellent! The ladies so helpful and friendly, completely trustworthy.

We are very happy with the standard of cleaning and the staff are always polite and good humored.

General house cleaning for 3 hrs work.

They clean our flat & change beds & wash & trim all linen & towels.

I don’t always get an invoice & there was confusion when prices went up but I am very happy.

Very reliable, friendly and efficient.

Good cleaning firm but only because I have had excellent cleaner all time I used. No idea it would be so good if she left. Slow sending our invoices.

General housework Quality reliable service high standard of work flexible and co-operative.

House cleaning, bed making 2 1/2 hours per week. Attend regularly and they do a very acceptable job, provide all equipment and cleaning materials.

Very pleased and helpful!

Friendly, trustworthy, versatile, reliable and value for money!

We have been with this company since they opened. They are first class and work to a very high standard.