In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

John Russen Builder Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 93 reviews and feedback
Trusted Trader since 2009

John Russen Builder Ltd
123 North Walsham Road
Norwich
NR6 7QG
01603 401815
07766 414 920
FaceBook  

Trade Associations

Trade Association Membership

Business Information

Are you planning home improvement work?
Are you building an extension or are you renovating?
Do you need repair work or are you installing a new kitchen or bathroom? Or do you need more space so want to convert your loft or garage?

Whatever you’re planning, call John Russen Builder Ltd for a quote.

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 93 reviews.
Order by:
review stars review stars review stars review stars review stars   8th June 2022
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Demolish existing boundary walls and re-build. Excellent workmanship. Very pleasing result.

review stars review stars review stars review stars review stars   22nd December 2021
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Repointing to side and front of house and garage.
Removing an interior wall and creating an arch
Installing a window
Laying an oak floor
Removing and installing a kitchen and utility area Considerate and pleasant team of workers.
Obliging and easy to talk to.
Trustworthy and very hard working.

review stars review stars review stars review stars review stars   31st July 2021
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kitchen to bathroom conversion, internal doors widened
Completed through Council under a disabled facilities grant. The company provides a first-class service throughout!
They were kind, considerate, and friendly towards myself and my family.
They made the whole experience a pleasure and it was a shame to see them go!
I have no doubts in recommending them!

review stars review stars review stars review stars review stars   6th May 2021
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Bungalow renovated and extended
Brick summer house and shed and all gardens done. Very good very thorough

review stars review stars review stars review stars review stars   2nd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Rebuild of boundary wall including foundations work. Repair of brickwork above window and new lintel. So happy with the work John Russen Builders carried out to repair a wall and window. High quality work, reliable, friendly and helpful. We couldn''t recommend more.

review stars review stars review stars review stars review stars   15th March 2021
Review Comments
Replace two brick pillars and fence panel and post.
Paid by insurance.

review stars review stars review stars review stars review stars   10th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Internal alterations, plus removal of chimney and chimney breast, electrical work, central heating work, and all making good This alteration entailed both inside and outside work. We found both the management and the tradesmen very helpful and friendly. They respected the fact that we were still living in the property while the work was being done and each day made it possible for us to use the kitchen area when they had finished for the day.

We are very happy with the standard of the work completed covering carpentry, plumbing, electrics, plastering and general building work.
The men were always on time and it was a pleasure having them in our home.

We certainly would recommend John Russen Builders to anybody requiring building work to be done.

review stars review stars review stars review stars review stars   17th November 2020
Review Comments
Bathroom changed to wet room

Costs irrelevant to me as work was a grant. Jim happy with all works carried out.

All work was done to Broadlord council spec;
follow up snagging was done within 2 days.

Special thanks go to Craig, a hard working and obeying young man

Thanks.

review stars review stars review stars review stars review stars   22nd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Rebuild brick pier

Replace fence panel and post and all associated work.

review stars review stars review stars review stars review stars   25th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacing a collapsing retaining wall that was causing a large crack on the patro
Lifting and relaying the patro on concrete and steel framed bed so there would be no further movement rebuilding patro steps replacing a sill pipe We were very pleased with the work done by John and his team. He stuck to the 415 week time scale given. His team were excellent and minimised disruption we are delighted with finished work and would recommend John Russon without reservation. We will certainly be using him again with future works

review stars review stars review stars review stars review stars   25th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replastering hall, stairs, landing and original kitchen
Replace stair balustrade with oak. We are delighted with the finished work which gives our home that "wow" factor on entering.
The messy replastering work was completed efficiently and the mess cleared up.
The woodwork was executed to the hightest standard and the overall effect is very impressive.
We can recommend John Russan without reservation.

review stars review stars review stars review stars review stars   20th December 2019
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Garage conversion knocked through into the house. We could not recommend John and his team highly enough, they kept us update on works and finished ahead of schedule. Lots of common sense and totally professional. We would not hesitate to use this company again.

review stars review stars review stars review stars review stars   1st April 2019
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John and his team were contracted to adapt my bathroom into a level access showroom and also to adapt my kitchen to my needs. John and his team were great to have do my adaptions. They were always on time, kept me updated on progress and tidied up each day. the work they carried out was done to a high standard and the team were all really nice and friendly to have around. As an anxiety sufferer I was a bit concerned but they all made the whole experience so easy for myself and my children.

review stars review stars review stars review stars review stars   16th July 2018
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent work completed, any damage found discussed.
To replace shower trays in disable bathroom and repair damage caused. I would use these builders again.
They communicate well, 2nd completed the work in the time stated to an excellent standard.

review stars review stars review stars review stars review stars   26th January 2018
Review Comments
A new wet room and step. The work was done to a very good standard,clean way and finished before allotted time.

review stars review stars review stars review stars review stars   2nd January 2018
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Strip out old bathroom and shower remove bath.
Re position sink and toilet convert to wet room.
Fit new upgraded shower, fit grab handles, suitable for dis-abled new water proof floor, make good joists etc.
Fit new electrical consumer unit at our request. Completed in a timely manner very satisfied with quality of work carried out.
Paid for by RAF benevolent fund as a grant.
Electrical fuse box paid by us £360.00.

review stars review stars review stars review stars review stars   15th December 2017
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Changing shower room to a wet room. Moving sink and toilet to better position and also moving existing radiator. Widening doors for wheelchair access. Leveling floor from kitchen to lobby. John Russen's team of workers were, very helpful and efficient. At times problems arose with this job through no fault of theirs and they delt with them promptly and efficiently. They were always cheerful and polite. I would recommend them 100%.

review stars review stars review stars review stars review stars   26th July 2017
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Rear extension to from large kitchen and family room. Supply and fit kitchen. Work was carried out to my full satisfaction. All very friendly, helpful and trustworthy. Nothing too much trouble. Would recommend.

review stars review stars review stars review stars review stars   3rd May 2017
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Form bathroom and connect services and tiling plus make good - bedroom. Overboard, plastering, damp proof floor overboard ceiling plaster - dining room. John and his team were very professional, any problems were soon solved. Such friendly people, always on time, kept me up to date on everything. Most of all very clean workmen - never left us in a mess.
Would highly recommend John and his team to anyone - so pleased with my work done.

review stars review stars review stars review stars review stars   6th April 2017
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
To build extension above garage and office to create one new bedroom and an en-suite bathroom on the master bedroom. John and his team were friendly professional and approachable to discuss our requirements and answer any queries we had.
Their standard of workmanship was of a very high quality and were extremely pleased with the new extension. Disruption was kept to a minimum throughout the build.
We would highly recommend John and his team.

review stars review stars review stars review stars review stars   26th July 2016
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Build a second story extension above existing kitchen (flat roof) extended existing pitch roof. The quality of the work and the finish was excellent. The team were well experienced and so polite! Some structural issues were uncovered from past building work. There were addressed with a strong will to do the right thing and backed by structural calculations.

review stars review stars review stars review stars review stars   18th July 2016
Review Comments
Work paid for by council disabled facilities grant. Very satisfied on full completion of bathroom.

review stars review stars review stars review stars review stars   18th July 2016
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Work in shower, toilet, hand basin. Had Norwich council grant.

review stars review stars review stars review stars review stars   27th April 2016
Value of Products/Services or Work Performed: £5001 - £25,000
Review Comments
Dormer extension in roof space for additional room to house lavatory additional bathroom. Work Carried out to a very high standard by friendly professional workers. All areas were cleaned and made tidy at the end of each working day. I was very pleased and satisfied with my new room.

review stars review stars review stars review stars review stars   14th December 2015
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Building an extension room onto rear of garage and utility room to be used as a workshop. Excellent service. Room built as required from my very basic plan. Quality of workmanship excellent. Builders were very polite and helpful and kept the garden and driveway very tidy during the work. Highly recommended.

review stars review stars review stars review stars review stars   27th November 2015
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Level access shower room and repairs and strengthening of floor. The team is very very good kind, considerate, clean and tidy and I would happily recommend them and definitely use them again.

review stars review stars review stars review stars review stars   1st October 2015
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Hand rail round garden so I can go outside in my garden. Really pleased. Thank you. Two back steps removed three pot in place. The job didn’t take long two large steps removed out backside back door. Three steps installed. Hand rail around one side of garden helps me got around my garden I love it best choice I ever made. He has a lovely team of young lads.

review stars review stars review stars review stars review stars   28th September 2015
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Builder and his ‘team’ are really nice people, carried out the work in a very professional and friendly way.

review stars review stars review stars review stars review stars   8th November 2014
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Bill paym by social services. Builder was of J Russen. His works did first class work.

review stars review stars review stars review stars review stars   23rd April 2014
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Yes I would have them do work for me again they are a great bunch of lads and answered any queries I had.

review stars review stars review stars review stars review stars   29th March 2014
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
This was a one off call as an urgent problem, the contractor attended in less than 24 hours of my call. The problem was dealt with very professionally and to my entire satisfaction and way rectified.

review stars review stars review stars review stars review stars   2nd March 2014
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Extension to toilet area inc. fitting all new sanitary ware and tiles. Very pleased with work. Workmen very polite and very helpful in keeping toilet area in use as far as possible. Will be using firm for further work.

review stars review stars review stars review stars review stars   10th February 2014
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Dream kitchen. Completed to a very high standard. Would recommend John to anyone.

review stars review stars review stars review stars review stars   9th February 2014
Review Comments
New wet room. Very pleased with everything worked round us.

review stars review stars review stars review stars review stars   5th February 2014
Review Comments
Was very satisfied with work and a very friendly team. Done through social services, whom will have cost inc. vat.

review stars review stars review stars review stars review stars   5th February 2014
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Conversion of internal cupboard to a cloakroom. Well organised, kept us informed. Good standard of work.

review stars review stars review stars review stars review stars   3rd February 2014
Review Comments
The workman were very good we could not fault them and if we needed anything else done we would want that team again & again. :)

review stars review stars review stars review stars review stars   3rd February 2014
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Garage conversion to room in accordance with relevant building regulations. This is the second time I have used J P Russen, and I would have no hesitation in recommending him to others. The work is carried out in a professional no nonsense manner and is of high quality. Their costings are reasonable and any increase or savings on the original quote are explained and agreed along the way.

review stars review stars review stars review stars review stars   11th June 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John Russen & team installed a wetroom & closemat. They were very friendly & easy to work with- explaining work & consulted with me throughout the job and were very considerate of my disability & special needs . I was very satisfied with the finished work & pleased to have their assurance that if there were any subsequent problem they would come back to rectify them.

review stars review stars review stars review stars review stars   9th May 2013
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Including all sanitary ware, flooring, additional work requested in stripping out, refitting and tiling of bathroom. John and his team were courteous, friendly and competent professionals. Their work was of a consistently high standard, overcoming the inevitable problems associated with old houses. I am delighted with the outcome.

review stars review stars review stars review stars review stars   4th April 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Review Comments
This work was carried out under a disabled facilities grant. Therefore I cannot answer most of the questions on the left. The work was carried out to a high standard and I am very satisfied with it.

review stars review stars review stars review stars review stars   23rd March 2013
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service, the work was of a high standard. The men were all very helpful and friendly. I would definitely use them again and would recommend them to others.

review stars review stars review stars review stars review stars   26th November 2012
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Construction of porch on front of house. Quality of work was excellent.
Quality of service was excellent.

Very impressed – always turned up when promised except on one occasion when they explained that the employee concerned was ill. Turned up next day.

review stars review stars review stars review stars review stars   22nd November 2012
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
My wife and I are very pleased and delighted with our wet room, JP Russen Builder have made a first class job. I do not worry now when Pat has her shower. Everything is safe and controls easy, so much better for her.

review stars review stars review stars review stars review stars   23rd July 2012
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Wet room. All work was done stress free.

review stars review stars review stars review stars review stars   30th June 2012
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Converting small bedroom to en-suite. Very reliable

review stars review stars review stars review stars review stars   10th June 2012
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Professional job, well done.

review stars review stars review stars review stars review stars   30th May 2012
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Charged to orbit & housing. Am glad to have met John & his team they were very good workers& nice people.

review stars review stars review stars review stars review stars   9th May 2012
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Work executed by local authority contract on fixed price contract , under a duabled grant. No changes to contract were needed. Great detail given to progress of work to a reliable programme. Property kept clean and tidy at all times. An excellent workforce and good tradesman. An excellent job of high quality with no delays or disruption. (I was a clerk of works in construction).

review stars review stars review stars review stars review stars   20th April 2012
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John Russen was extremely helpful in answering all our queries promptly and taking time to explain things. The standard of work is excellent.

review stars review stars review stars review stars review stars   26th March 2012
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Rebuild garden wall. The work was carried out very professionally, the site was left clean after the rebuild and all the workman we very polite.

review stars review stars review stars review stars review stars   26th March 2012
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Ramp for disabled. The work was done very professionally and all the workmen were very polite and helpful and the site on completion very and left very tidy.

review stars review stars review stars review stars review stars   23rd March 2012
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Extend kitchen, build garden room, new shower room. All staff involved were professional, friendly. All stages of the project were explained. Discussed any additional work was agreed in advance. The work was carried out to minimize disruption as far as possible.

review stars review stars review stars review stars review stars   24th February 2012
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fit upstair toilet and wash basin, fan light and saniflow system. Worked out a lot better than we hoped a job really well done no mess no fuss.

review stars review stars review stars review stars review stars   16th January 2012
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
A first class job fitting new kitchen, very obliging how they went about their work, everything kept tidy and clean. Brilliant.

review stars review stars review stars review stars review stars   12th January 2012
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Conversion of “normal” bathroom to easy – access shower with special equipment for disabled use. Exempt from VAT. There was much disruption – but I do not see how it could have been avoided. John Russen’s personal attention was superb. Nothing seemed to be too trivial or too much trouble for him.

review stars review stars review stars review stars review stars   3rd January 2012
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Kitchen extension & fitting. John and his team worked incredibly hard and kept us informed at every stage. We are delighted with our kitchen and would recommend them to anyone.

review stars review stars review stars review stars review stars   22nd December 2011
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Renovating kitchen & other general work throughout the house. I was a long way from the property and John was always very co-operative in meeting me outside normal working hours as well as always being at the end of a telephone.

review stars review stars review stars review stars review stars   30th November 2011
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
When there was trouble with a leaking radiator. Mr Russen was round as soon as I called him.

review stars review stars review stars review stars review stars   26th October 2011
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Super workmen, left the house spotless. We have used them twice and will definitely be using them for a future job.

review stars review stars review stars review stars review stars   28th September 2011
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Removal of built-in wardrobes, new wall built, plastered and ceiling artexed. Friendly, professional service. Kept me informed of who to expect on which days throughout the job & easy to contact when needed. Very high standard of work. Would definitely use again.

review stars review stars review stars review stars review stars   24th September 2011
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I was really delighted with this team of workman. I was always able to contact Mr. Russen by telephone any time of the day; nothing was too much trouble.

review stars review stars review stars review stars review stars   23rd September 2011
Review Comments
Sub-contractors to Atlantic bathroom and kitchen ltd - not aware of their cost within overall bathroom refit price. Helpful, friendly, frequently checked we were happy with work as it progressed and an again completion. If seeking a contractor directly. Would certainly consider using them.

review stars review stars review stars review stars review stars   23rd September 2011
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very good

review stars review stars review stars review stars review stars   29th July 2011
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very good workers & standard of work very good. Very pleased highly recommended.

review stars review stars review stars review stars review stars   23rd May 2011
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Repair work to chimney area. Very satisfied, but waiting for rain to fully test repair.

review stars review stars review stars review stars review stars   22nd May 2011
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Remove old UPVC door. Supply and fit new wooden door. Mr. Russen did a very good job. He was reliable, conscientious and patient, with very good knowledge and attention to detail. He supplied and fitted a quality door and finished it very well. It looks very smart and stylish. The price came in exactly as quoted. I have recommended Mr. Russen to others.

review stars review stars review stars review stars review stars   13th April 2011
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I acquired a mobility grant for access to my bungalow. Mr J Russen & staff carried out the work in a very professional manner.

review stars review stars review stars review stars review stars   8th April 2011
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Screwing metal plates to garage wall, fixing new pulleys to linen line post and putting in piece linen line. Mr Russen promised to come on Wednesday after 2 small jobs had been completed. The 2 jobs took longer but he still came as promised. He also said if the repair did not work out he would come back and re-do it! I will be employing Mr Russen in a few weeks time to repair some brick work.

review stars review stars review stars review stars review stars   8th February 2011
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very good job done. Together we choose the taps & fittings required and I will most certainly use them for future work.

review stars review stars review stars review stars review stars   1st February 2011
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Shower room, convert from bathroom to wet room. Job well planned and executed. Good craftsmen throughout all aspects of work. Each day at end of work area left clean and tidy. I would not hesitate to recommend this company.

review stars review stars review stars review stars review stars   24th January 2011
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Everything excellent, very pleased. Cleared up on completion. Would never have known works had been done.

review stars review stars review stars review stars review stars   18th January 2011
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
An "A" frame installed in loft between chimney breasts, some sealing of brick work with resin. Work professionally completed with competence - care - consideration.

review stars review stars review stars review stars review stars   24th December 2010
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very friendly and extremely helpful. A tidy job with minimum disruption and high standard of cleanliness, very satisfied!

review stars review stars review stars review stars review stars   20th November 2010
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Cannot be faulted. High standard professional work. Very approachable.

review stars review stars review stars review stars review stars   29th September 2010
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
No problems at all.

review stars review stars review stars review stars review stars   28th August 2010
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Remove internal wall (2nd floor) - place RSJ put in internal wall (2nd floor) plaster. Work well done very efficiently very pleased.

review stars review stars review stars review stars review stars   12th June 2010
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Widening of doorways & alterations to bathroom. I am very pleased with the work. All done on time. Very efficient, courteous. Everything left very clean and tidy. I would use the company again.

review stars review stars review stars review stars review stars   28th May 2010
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent very friendly service. We could not have asked for a more prompt and professional firm and I would definitely use this firm again.

review stars review stars review stars review stars review stars   12th May 2010
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Roof repair & bathroom modifications & exterior repairs. Consistently friendly, good communications, respectful and on time. Adaptable and responsive. Will definitely use them again.

review stars review stars review stars review stars review stars   8th May 2010
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Extension & installation on new bathroom. Excellent communication, polite & pleasant. Good at keeping me informed and consulting me about what I wanted done. I would use John Russen again.

review stars review stars review stars review stars review stars   15th April 2010
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Remove & replace old insulation in large bedroom replace all plasterboard & floor-boarding & felt with new close insulation & apply time to loft insulation & naked roof. Plaque skin and make good & seal door with & gaps in old work. John Russen came to our house and discussed helpfully a range of possibilities for the improvements we worked. He researched and checked on possibilities and liaised with the architect. At all times to kept in touch with us modifying plans where necessary. The firm started when they said, kept the whole site clean and explained to us what was happening at all times. We have asked them back to start a new improvement in our home.

review stars review stars review stars review stars review stars   29th January 2010
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Bathroom renovation, kitchen extension (total remodeling). John Russen immediately creates a calm approach to discussing initial plans. He's positive and is open to projects suggested and provides advice where required. Communication throughout was good. Team employed were great too.

review stars review stars review stars review stars review stars   14th January 2010
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Single storey side extension. From when John made his first visit to the end of the project, we found him and all his team to be very polite, helpful, respectful and very hard-working. All their work is at the very high standard and we are over the moon with our lovely extension. We would recommend them to anyone 100%.

review stars review stars review stars review stars review stars   30th December 2009
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
JP Russen builders were very easy to have around. They tried to minimise the inevitable disruption of a building job. They did the work to a high standard with careful attention to detail.

review stars review stars review stars review stars review stars   10th October 2009
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
John Ruskin and his team were a pleasure to have working in our home. They were prompt polite and professional. This was a complicated and problematic job. John dealt with all the unforseen complications thoroughly and thoughtfully. Always listening to what we wanted and doing his utmost to provide the best he could possibly do within the budget. I cannot fault them.

review stars review stars review stars review stars review stars   24th September 2009
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Very satisfactory.

review stars review stars review stars review stars review stars   7th September 2009
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
All workmen very approachable and all work well done.

review stars review stars review stars review stars review stars   29th August 2009
Value of Products/Services or Work Performed: £1001 - £5000
Review Comments
Described work done but no hours given. I was very satisfied with the work, but I cannot tell you whether it was value for money, because I am unused to comparing values for this kind of work.

review stars review stars review stars review stars review stars   8th July 2009
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Original bathroom dismantled, new bathroom installed. I would recommend J P Russen to anyone. He is reliable and very professional.

review stars review stars review stars review stars review stars   2nd July 2009
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Part of drive along side of bungalow, also path next to lawn at rear of bungalow. All work wel done, very proficiently.

review stars review stars review stars review stars review stars   2nd July 2009
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Mostly the team was friendly helpful considerate and professional. However on odd occasions some members of the team let Mr. Russen down & occasionally Mr. Russen let himself down when dealing with some members of the team.

review stars review stars review stars review stars review stars   24th June 2009
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Separate toilet and shower room were converted into one big wet room. Everything was made accessible for me in my wheel chair. I have been very pleased with the bathroom conversion that John Russen has done in our house. He and his team worked with the minimum of mess and disruption and I am happy to recommend him.