John Russen Builder Ltd
5.0 out of 5 based on
93 reviews and feedback
Trusted Trader since 2009
John Russen Builder Ltd
123 North Walsham RoadNorwich
NR6 7QG
01603 401815
07766 414 920
Member Categories and Services
Builders, New House Build, Bathroom Installation, Bathroom Refurbishment, Kitchen Designers Planners & Furnishers, Kitchen Fitting, Home Extensions, Patios and Paving, Door Installation & Door Repairs, Window Replacement | Repairs, General Building Work, Loft Conversions, Garage Conversions, Property Renovation, Building RenovationTrade Associations
Business Information
Are you planning home improvement work?
Are you building an extension or are you renovating?
Do you need repair work or are you installing a new kitchen or bathroom? Or do you need more space so want to convert your loft or garage?
Whatever you’re planning, call John Russen Builder Ltd for a quote.
Are you building an extension or are you renovating?
Do you need repair work or are you installing a new kitchen or bathroom? Or do you need more space so want to convert your loft or garage?
Whatever you’re planning, call John Russen Builder Ltd for a quote.
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Reviews and Feedback
5.0 out of 5 based on
93 reviews.
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8th June 2022
Ratings
Review Comments
Demolish existing boundary walls and re-build. Excellent workmanship. Very pleasing result.
22nd December 2021
Ratings
Review Comments
Repointing to side and front of house and garage.
Removing an interior wall and creating an arch
Installing a window
Laying an oak floor
Removing and installing a kitchen and utility area Considerate and pleasant team of workers.
Obliging and easy to talk to.
Trustworthy and very hard working.
Removing an interior wall and creating an arch
Installing a window
Laying an oak floor
Removing and installing a kitchen and utility area Considerate and pleasant team of workers.
Obliging and easy to talk to.
Trustworthy and very hard working.
31st July 2021
Ratings
Review Comments
Kitchen to bathroom conversion, internal doors widened
Completed through Council under a disabled facilities grant. The company provides a first-class service throughout!
They were kind, considerate, and friendly towards myself and my family.
They made the whole experience a pleasure and it was a shame to see them go!
I have no doubts in recommending them!
Completed through Council under a disabled facilities grant. The company provides a first-class service throughout!
They were kind, considerate, and friendly towards myself and my family.
They made the whole experience a pleasure and it was a shame to see them go!
I have no doubts in recommending them!
6th May 2021
Value of Products/Services or Work Performed: £25,000+
Ratings
Review Comments
Bungalow renovated and extended
Brick summer house and shed and all gardens done. Very good very thorough
Brick summer house and shed and all gardens done. Very good very thorough
2nd April 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Rebuild of boundary wall including foundations work. Repair of brickwork above window and new lintel. So happy with the work John Russen Builders carried out to repair a wall and window. High quality work, reliable, friendly and helpful. We couldn''t recommend more.
15th March 2021
Review Comments
Replace two brick pillars and fence panel and post.
Paid by insurance.
Paid by insurance.
10th March 2021
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Internal alterations, plus removal of chimney and chimney breast, electrical work, central heating work, and all making good This alteration entailed both inside and outside work. We found both the management and the tradesmen very helpful and friendly. They respected the fact that we were still living in the property while the work was being done and each day made it possible for us to use the kitchen area when they had finished for the day.
We are very happy with the standard of the work completed covering carpentry, plumbing, electrics, plastering and general building work.
The men were always on time and it was a pleasure having them in our home.
We certainly would recommend John Russen Builders to anybody requiring building work to be done.
We are very happy with the standard of the work completed covering carpentry, plumbing, electrics, plastering and general building work.
The men were always on time and it was a pleasure having them in our home.
We certainly would recommend John Russen Builders to anybody requiring building work to be done.
17th November 2020
Review Comments
Bathroom changed to wet room
Costs irrelevant to me as work was a grant. Jim happy with all works carried out.
All work was done to Broadlord council spec;
follow up snagging was done within 2 days.
Special thanks go to Craig, a hard working and obeying young man
Thanks.
Costs irrelevant to me as work was a grant. Jim happy with all works carried out.
All work was done to Broadlord council spec;
follow up snagging was done within 2 days.
Special thanks go to Craig, a hard working and obeying young man
Thanks.
22nd July 2020
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Rebuild brick pier
Replace fence panel and post and all associated work.
Replace fence panel and post and all associated work.
25th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Replacing a collapsing retaining wall that was causing a large crack on the patro
Lifting and relaying the patro on concrete and steel framed bed so there would be no further movement rebuilding patro steps replacing a sill pipe We were very pleased with the work done by John and his team. He stuck to the 415 week time scale given. His team were excellent and minimised disruption we are delighted with finished work and would recommend John Russon without reservation. We will certainly be using him again with future works
Lifting and relaying the patro on concrete and steel framed bed so there would be no further movement rebuilding patro steps replacing a sill pipe We were very pleased with the work done by John and his team. He stuck to the 415 week time scale given. His team were excellent and minimised disruption we are delighted with finished work and would recommend John Russon without reservation. We will certainly be using him again with future works
25th March 2020
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Replastering hall, stairs, landing and original kitchen
Replace stair balustrade with oak. We are delighted with the finished work which gives our home that "wow" factor on entering.
The messy replastering work was completed efficiently and the mess cleared up.
The woodwork was executed to the hightest standard and the overall effect is very impressive.
We can recommend John Russan without reservation.
Replace stair balustrade with oak. We are delighted with the finished work which gives our home that "wow" factor on entering.
The messy replastering work was completed efficiently and the mess cleared up.
The woodwork was executed to the hightest standard and the overall effect is very impressive.
We can recommend John Russan without reservation.
20th December 2019
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Garage conversion knocked through into the house. We could not recommend John and his team highly enough, they kept us update on works and finished ahead of schedule. Lots of common sense and totally professional. We would not hesitate to use this company again.
1st April 2019
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Review Comments
John and his team were contracted to adapt my bathroom into a level access showroom and also to adapt my kitchen to my needs. John and his team were great to have do my adaptions. They were always on time, kept me updated on progress and tidied up each day. the work they carried out was done to a high standard and the team were all really nice and friendly to have around. As an anxiety sufferer I was a bit concerned but they all made the whole experience so easy for myself and my children.
16th July 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Excellent work completed, any damage found discussed.
To replace shower trays in disable bathroom and repair damage caused. I would use these builders again.
They communicate well, 2nd completed the work in the time stated to an excellent standard.
To replace shower trays in disable bathroom and repair damage caused. I would use these builders again.
They communicate well, 2nd completed the work in the time stated to an excellent standard.
26th January 2018
Review Comments
A new wet room and step. The work was done to a very good standard,clean way and finished before allotted time.
2nd January 2018
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Strip out old bathroom and shower remove bath.
Re position sink and toilet convert to wet room.
Fit new upgraded shower, fit grab handles, suitable for dis-abled new water proof floor, make good joists etc.
Fit new electrical consumer unit at our request. Completed in a timely manner very satisfied with quality of work carried out.
Paid for by RAF benevolent fund as a grant.
Electrical fuse box paid by us £360.00.
Re position sink and toilet convert to wet room.
Fit new upgraded shower, fit grab handles, suitable for dis-abled new water proof floor, make good joists etc.
Fit new electrical consumer unit at our request. Completed in a timely manner very satisfied with quality of work carried out.
Paid for by RAF benevolent fund as a grant.
Electrical fuse box paid by us £360.00.
15th December 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Changing shower room to a wet room. Moving sink and toilet to better position and also moving existing radiator. Widening doors for wheelchair access. Leveling floor from kitchen to lobby. John Russen's team of workers were, very helpful and efficient. At times problems arose with this job through no fault of theirs and they delt with them promptly and efficiently. They were always cheerful and polite. I would recommend them 100%.
26th July 2017
Value of Products/Services or Work Performed: £25,000+
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Review Comments
Rear extension to from large kitchen and family room. Supply and fit kitchen. Work was carried out to my full satisfaction. All very friendly, helpful and trustworthy. Nothing too much trouble. Would recommend.
3rd May 2017
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Form bathroom and connect services and tiling plus make good - bedroom. Overboard, plastering, damp proof floor overboard ceiling plaster - dining room. John and his team were very professional, any problems were soon solved. Such friendly people, always on time, kept me up to date on everything. Most of all very clean workmen - never left us in a mess.
Would highly recommend John and his team to anyone - so pleased with my work done.
Would highly recommend John and his team to anyone - so pleased with my work done.
6th April 2017
Value of Products/Services or Work Performed: £25,000+
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Review Comments
To build extension above garage and office to create one new bedroom and an en-suite bathroom on the master bedroom. John and his team were friendly professional and approachable to discuss our requirements and answer any queries we had.
Their standard of workmanship was of a very high quality and were extremely pleased with the new extension. Disruption was kept to a minimum throughout the build.
We would highly recommend John and his team.
Their standard of workmanship was of a very high quality and were extremely pleased with the new extension. Disruption was kept to a minimum throughout the build.
We would highly recommend John and his team.
26th July 2016
Value of Products/Services or Work Performed: £25,000+
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Review Comments
Build a second story extension above existing kitchen (flat roof) extended existing pitch roof. The quality of the work and the finish was excellent. The team were well experienced and so polite! Some structural issues were uncovered from past building work. There were addressed with a strong will to do the right thing and backed by structural calculations.
18th July 2016
Review Comments
Work paid for by council disabled facilities grant. Very satisfied on full completion of bathroom.
18th July 2016
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Review Comments
Work in shower, toilet, hand basin. Had Norwich council grant.
27th April 2016
Value of Products/Services or Work Performed: £5001 - £25,000
Review Comments
Dormer extension in roof space for additional room to house lavatory additional bathroom. Work Carried out to a very high standard by friendly professional workers. All areas were cleaned and made tidy at the end of each working day. I was very pleased and satisfied with my new room.
14th December 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Building an extension room onto rear of garage and utility room to be used as a workshop. Excellent service. Room built as required from my very basic plan. Quality of workmanship excellent. Builders were very polite and helpful and kept the garden and driveway very tidy during the work. Highly recommended.
27th November 2015
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Level access shower room and repairs and strengthening of floor. The team is very very good kind, considerate, clean and tidy and I would happily recommend them and definitely use them again.
1st October 2015
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Hand rail round garden so I can go outside in my garden. Really pleased. Thank you. Two back steps removed three pot in place. The job didn’t take long two large steps removed out backside back door. Three steps installed. Hand rail around one side of garden helps me got around my garden I love it best choice I ever made. He has a lovely team of young lads.
28th September 2015
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Builder and his ‘team’ are really nice people, carried out the work in a very professional and friendly way.
8th November 2014
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Review Comments
Bill paym by social services. Builder was of J Russen. His works did first class work.
23rd April 2014
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Review Comments
Yes I would have them do work for me again they are a great bunch of lads and answered any queries I had.
29th March 2014
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
This was a one off call as an urgent problem, the contractor attended in less than 24 hours of my call. The problem was dealt with very professionally and to my entire satisfaction and way rectified.
2nd March 2014
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Review Comments
Extension to toilet area inc. fitting all new sanitary ware and tiles. Very pleased with work. Workmen very polite and very helpful in keeping toilet area in use as far as possible. Will be using firm for further work.
10th February 2014
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Dream kitchen. Completed to a very high standard. Would recommend John to anyone.
9th February 2014
Review Comments
New wet room. Very pleased with everything worked round us.
5th February 2014
Review Comments
Was very satisfied with work and a very friendly team. Done through social services, whom will have cost inc. vat.
5th February 2014
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Conversion of internal cupboard to a cloakroom. Well organised, kept us informed. Good standard of work.
3rd February 2014
Review Comments
The workman were very good we could not fault them and if we needed anything else done we would want that team again & again. :)
3rd February 2014
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Garage conversion to room in accordance with relevant building regulations. This is the second time I have used J P Russen, and I would have no hesitation in recommending him to others. The work is carried out in a professional no nonsense manner and is of high quality. Their costings are reasonable and any increase or savings on the original quote are explained and agreed along the way.
11th June 2013
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
John Russen & team installed a wetroom & closemat. They were very friendly & easy to work with- explaining work & consulted with me throughout the job and were very considerate of my disability & special needs . I was very satisfied with the finished work & pleased to have their assurance that if there were any subsequent problem they would come back to rectify them.
9th May 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Including all sanitary ware, flooring, additional work requested in stripping out, refitting and tiling of bathroom. John and his team were courteous, friendly and competent professionals. Their work was of a consistently high standard, overcoming the inevitable problems associated with old houses. I am delighted with the outcome.
4th April 2013
Value of Products/Services or Work Performed: £5001 - £25,000
Review Comments
This work was carried out under a disabled facilities grant. Therefore I cannot answer most of the questions on the left. The work was carried out to a high standard and I am very satisfied with it.
23rd March 2013
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Excellent service, the work was of a high standard. The men were all very helpful and friendly. I would definitely use them again and would recommend them to others.
26th November 2012
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Construction of porch on front of house. Quality of work was excellent.
Quality of service was excellent.
Very impressed – always turned up when promised except on one occasion when they explained that the employee concerned was ill. Turned up next day.
Quality of service was excellent.
Very impressed – always turned up when promised except on one occasion when they explained that the employee concerned was ill. Turned up next day.
22nd November 2012
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
My wife and I are very pleased and delighted with our wet room, JP Russen Builder have made a first class job. I do not worry now when Pat has her shower. Everything is safe and controls easy, so much better for her.
23rd July 2012
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Wet room. All work was done stress free.
30th June 2012
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Converting small bedroom to en-suite. Very reliable
10th June 2012
Value of Products/Services or Work Performed: £5001 - £25,000
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Professional job, well done.
30th May 2012
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Charged to orbit & housing. Am glad to have met John & his team they were very good workers& nice people.
9th May 2012
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Review Comments
Work executed by local authority contract on fixed price contract , under a duabled grant. No changes to contract were needed. Great detail given to progress of work to a reliable programme. Property kept clean and tidy at all times. An excellent workforce and good tradesman. An excellent job of high quality with no delays or disruption. (I was a clerk of works in construction).
20th April 2012
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
John Russen was extremely helpful in answering all our queries promptly and taking time to explain things. The standard of work is excellent.
26th March 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Rebuild garden wall. The work was carried out very professionally, the site was left clean after the rebuild and all the workman we very polite.
26th March 2012
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Ramp for disabled. The work was done very professionally and all the workmen were very polite and helpful and the site on completion very and left very tidy.
23rd March 2012
Value of Products/Services or Work Performed: £25,000+
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Review Comments
Extend kitchen, build garden room, new shower room. All staff involved were professional, friendly. All stages of the project were explained. Discussed any additional work was agreed in advance. The work was carried out to minimize disruption as far as possible.
24th February 2012
Value of Products/Services or Work Performed: £1001 - £5000
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Fit upstair toilet and wash basin, fan light and saniflow system. Worked out a lot better than we hoped a job really well done no mess no fuss.
16th January 2012
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A first class job fitting new kitchen, very obliging how they went about their work, everything kept tidy and clean. Brilliant.
12th January 2012
Value of Products/Services or Work Performed: £5001 - £25,000
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Conversion of “normal” bathroom to easy – access shower with special equipment for disabled use. Exempt from VAT. There was much disruption – but I do not see how it could have been avoided. John Russen’s personal attention was superb. Nothing seemed to be too trivial or too much trouble for him.
3rd January 2012
Value of Products/Services or Work Performed: £25,000+
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Kitchen extension & fitting. John and his team worked incredibly hard and kept us informed at every stage. We are delighted with our kitchen and would recommend them to anyone.
22nd December 2011
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Renovating kitchen & other general work throughout the house. I was a long way from the property and John was always very co-operative in meeting me outside normal working hours as well as always being at the end of a telephone.
30th November 2011
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
When there was trouble with a leaking radiator. Mr Russen was round as soon as I called him.
26th October 2011
Value of Products/Services or Work Performed: £1 - £1000
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Super workmen, left the house spotless. We have used them twice and will definitely be using them for a future job.
28th September 2011
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Removal of built-in wardrobes, new wall built, plastered and ceiling artexed. Friendly, professional service. Kept me informed of who to expect on which days throughout the job & easy to contact when needed. Very high standard of work. Would definitely use again.
24th September 2011
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
I was really delighted with this team of workman. I was always able to contact Mr. Russen by telephone any time of the day; nothing was too much trouble.
23rd September 2011
Review Comments
Sub-contractors to Atlantic bathroom and kitchen ltd - not aware of their cost within overall bathroom refit price. Helpful, friendly, frequently checked we were happy with work as it progressed and an again completion. If seeking a contractor directly. Would certainly consider using them.
29th July 2011
Value of Products/Services or Work Performed: £1001 - £5000
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Review Comments
Very good workers & standard of work very good. Very pleased highly recommended.
23rd May 2011
Value of Products/Services or Work Performed: £1 - £1000
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Repair work to chimney area. Very satisfied, but waiting for rain to fully test repair.
22nd May 2011
Value of Products/Services or Work Performed: £1001 - £5000
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Remove old UPVC door. Supply and fit new wooden door. Mr. Russen did a very good job. He was reliable, conscientious and patient, with very good knowledge and attention to detail. He supplied and fitted a quality door and finished it very well. It looks very smart and stylish. The price came in exactly as quoted. I have recommended Mr. Russen to others.
13th April 2011
Value of Products/Services or Work Performed: £1001 - £5000
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I acquired a mobility grant for access to my bungalow. Mr J Russen & staff carried out the work in a very professional manner.
8th April 2011
Value of Products/Services or Work Performed: £1 - £1000
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Screwing metal plates to garage wall, fixing new pulleys to linen line post and putting in piece linen line. Mr Russen promised to come on Wednesday after 2 small jobs had been completed. The 2 jobs took longer but he still came as promised. He also said if the repair did not work out he would come back and re-do it! I will be employing Mr Russen in a few weeks time to repair some brick work.
8th February 2011
Value of Products/Services or Work Performed: £1 - £1000
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Very good job done. Together we choose the taps & fittings required and I will most certainly use them for future work.
1st February 2011
Value of Products/Services or Work Performed: £1001 - £5000
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Shower room, convert from bathroom to wet room. Job well planned and executed. Good craftsmen throughout all aspects of work. Each day at end of work area left clean and tidy. I would not hesitate to recommend this company.
24th January 2011
Value of Products/Services or Work Performed: £1001 - £5000
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Everything excellent, very pleased. Cleared up on completion. Would never have known works had been done.
18th January 2011
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An "A" frame installed in loft between chimney breasts, some sealing of brick work with resin. Work professionally completed with competence - care - consideration.
24th December 2010
Value of Products/Services or Work Performed: £1001 - £5000
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Very friendly and extremely helpful. A tidy job with minimum disruption and high standard of cleanliness, very satisfied!
20th November 2010
Value of Products/Services or Work Performed: £5001 - £25,000
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Cannot be faulted. High standard professional work. Very approachable.
28th August 2010
Value of Products/Services or Work Performed: £1001 - £5000
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Remove internal wall (2nd floor) - place RSJ put in internal wall (2nd floor) plaster. Work well done very efficiently very pleased.
12th June 2010
Value of Products/Services or Work Performed: £5001 - £25,000
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Widening of doorways & alterations to bathroom. I am very pleased with the work. All done on time. Very efficient, courteous. Everything left very clean and tidy. I would use the company again.
28th May 2010
Value of Products/Services or Work Performed: £1001 - £5000
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Excellent very friendly service. We could not have asked for a more prompt and professional firm and I would definitely use this firm again.
12th May 2010
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Roof repair & bathroom modifications & exterior repairs. Consistently friendly, good communications, respectful and on time. Adaptable and responsive. Will definitely use them again.
8th May 2010
Value of Products/Services or Work Performed: £5001 - £25,000
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Extension & installation on new bathroom. Excellent communication, polite & pleasant. Good at keeping me informed and consulting me about what I wanted done. I would use John Russen again.
15th April 2010
Value of Products/Services or Work Performed: £5001 - £25,000
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Remove & replace old insulation in large bedroom replace all plasterboard & floor-boarding & felt with new close insulation & apply time to loft insulation & naked roof. Plaque skin and make good & seal door with & gaps in old work. John Russen came to our house and discussed helpfully a range of possibilities for the improvements we worked. He researched and checked on possibilities and liaised with the architect. At all times to kept in touch with us modifying plans where necessary. The firm started when they said, kept the whole site clean and explained to us what was happening at all times. We have asked them back to start a new improvement in our home.
29th January 2010
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Bathroom renovation, kitchen extension (total remodeling). John Russen immediately creates a calm approach to discussing initial plans. He's positive and is open to projects suggested and provides advice where required. Communication throughout was good. Team employed were great too.
14th January 2010
Value of Products/Services or Work Performed: £5001 - £25,000
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Single storey side extension. From when John made his first visit to the end of the project, we found him and all his team to be very polite, helpful, respectful and very hard-working. All their work is at the very high standard and we are over the moon with our lovely extension. We would recommend them to anyone 100%.
30th December 2009
Value of Products/Services or Work Performed: £1001 - £5000
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JP Russen builders were very easy to have around. They tried to minimise the inevitable disruption of a building job. They did the work to a high standard with careful attention to detail.
10th October 2009
Value of Products/Services or Work Performed: £5001 - £25,000
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John Ruskin and his team were a pleasure to have working in our home. They were prompt polite and professional. This was a complicated and problematic job. John dealt with all the unforseen complications thoroughly and thoughtfully. Always listening to what we wanted and doing his utmost to provide the best he could possibly do within the budget. I cannot fault them.
24th September 2009
Value of Products/Services or Work Performed: £1001 - £5000
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Very satisfactory.
7th September 2009
Value of Products/Services or Work Performed: £5001 - £25,000
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All workmen very approachable and all work well done.
29th August 2009
Value of Products/Services or Work Performed: £1001 - £5000
Review Comments
Described work done but no hours given. I was very satisfied with the work, but I cannot tell you whether it was value for money, because I am unused to comparing values for this kind of work.
8th July 2009
Value of Products/Services or Work Performed: £1001 - £5000
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Original bathroom dismantled, new bathroom installed. I would recommend J P Russen to anyone. He is reliable and very professional.
2nd July 2009
Value of Products/Services or Work Performed: £1001 - £5000
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Part of drive along side of bungalow, also path next to lawn at rear of bungalow. All work wel done, very proficiently.
2nd July 2009
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Mostly the team was friendly helpful considerate and professional. However on odd occasions some members of the team let Mr. Russen down & occasionally Mr. Russen let himself down when dealing with some members of the team.
24th June 2009
Value of Products/Services or Work Performed: £5001 - £25,000
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Separate toilet and shower room were converted into one big wet room. Everything was made accessible for me in my wheel chair. I have been very pleased with the bathroom conversion that John Russen has done in our house. He and his team worked with the minimum of mess and disruption and I am happy to recommend him.