In association with Norfolk County Council
Norfolk
Trusted Trader
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Ed Robinson Plumbing & Heating Services

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 5.0 out of 5 based on 46 reviews and feedback
Trusted Trader since 2021

Ed Robinson Plumbing & Heating Services
14 Westgate, Hevingham
Norwich
NR10 5NH
01603 755383
07767 069 975
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Hello, I provide a friendly and reliable service with over 20 years of experience in the industry. I take pride in having a reputation for high standards of workmanship along with charging a fair price.

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 46 reviews.
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review stars review stars review stars review stars review stars   29th July 2024
Value of Products/Services or Work Performed: £5001 - £25,000
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The work involved replacing the existing indoor hot water and heating boiler with a new boiler outside and all associated pipe work.

Ed and his apprentice were very thorough in checking the existing ancient pipework and ensuring everything was compatible with the new boiler.

Ed is very friendly and a competent Plummer. He was with us for about a week.

I have no hesitation whatsoever in recommending him to anybody requiring the services of a Plummer.
review stars review stars review stars review stars review stars   6th June 2024
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of outside tap
review stars review stars review stars review stars review stars   20th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
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Ed and his apprentice installed a water softener and did a few other jobs at the same time. We were extremely satisfied with the professional approach to their work. They arrived on time, on the day agreed. They are very clean, neat and tidy with regards their work. Ed then spent time instructing us how to use the system at the completion of the installation.
We would thoroughly recommend Ed Robinson Plumbing and Heating.
review stars review stars review stars review stars review stars   9th April 2024
Value of Products/Services or Work Performed: £1 - £1000
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Ed was brilliant. Very helpful and prompt service. Would definitely use again and recommend.
review stars review stars review stars review stars review stars   22nd March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Ed fitted a replacement mixer bar shower assy for us as well as resealing the shower tray. He was friendly, reliable & did a very good job at a very reasonable price...
I have no hesitation in recommending Ed...
review stars review stars review stars review stars review stars   20th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Marsham Village Hall, replacement kitchen sink tap and home replacement tap and sorted our leaking outside tap.

Ed was very prompt in responding to my query. Very polite and very quickly arranged to assess problems and they were fixed on the same day.
Would definitely recommend Ed and his apprentice any day. Would certainly use him again.
review stars review stars review stars review stars review stars   15th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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I contacted Ed and he fitted me in the next day to fit a kitchen sink into my refurbished kitchen.
Kept to his word. Clean and tidy. Excellent job!

Review Image 1 for Ed Robinson Plumbing & Heating Services by Clare Review Image 2 for Ed Robinson Plumbing & Heating Services by Clare 
review stars review stars review stars review stars review stars   12th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Repairs to dripping and split pipes. Taps changed in bathroom and toilet. All work carried out quickly and efficiently and all areas left clean and tidy. Price was very good compared to other quotes.

review stars review stars review stars review stars review stars   7th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Leaking radiator and maintenance to hot water system.

Ed provided a first class service in an emergency sorting out a radiator which was leaking all over my mum's hall. Very polite and friendly. Really good customer service.

I would definitely use his services again.
review stars review stars review stars review stars review stars   15th November 2023
Value of Products/Services or Work Performed: £1 - £1000
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Ed came to service my oil fired boiler.

Very diligent and personable engineer. Will be recommending to friends and family.
review stars review stars review stars review stars review stars   31st October 2023
Value of Products/Services or Work Performed: £1 - £1000
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Good communication throughout enquiry all through to visiting. Thorough check carried out and explained what he was doing. Really friendly and reasonably prices. Will be using again! Highly recommend.
review stars review stars review stars review stars review stars   13th July 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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A new boiler and the existing bath replaced with shower.

We’ve been helped through the whole installation from our initial choices, also to what may be more suitable, a clear quotation, the ordering of materials and the installation. It was also kept in mind any health issues here and remembered anything that had been mentioned about the installation. After each day’s work the home was left tidy so we could carry on as normal.

We strongly recommend his workmanship.
review stars review stars review stars review stars review stars   27th March 2023
Value of Products/Services or Work Performed: £1 - £1000
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Ed was recommended to us to resolve a problem with the drain from the batch.

A very good, professional service. Problem fixed, an excellent job, very clean and tidy (even down to clearing the mess the original bath fitter had left under the bath!)

Will definitely use Ed in the future for plumbing jobs around the house.
review stars review stars review stars review stars review stars   12th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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Ed installed all new hot and cold pipework in our bungalow. All work was carried out to a high standard, and I have complete faith in Ed's craftsmanship. I would definitely recommend Ed and would have no hesitation asking him to complete more work should it be needed.
review stars review stars review stars review stars review stars   5th December 2022
Value of Products/Services or Work Performed: £1 - £1000
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I contacted several companies on Trusted Trader for our annual boiler service after having bought our house. Ed was very responsive to my initial enquiry and I felt confident in choosing his service. Very professional service, excellent pricing. Certificate emailed promptly afterwards along with clear invoice. Easy payment by BACS. Would highly recommend Ed, and have popped a reminder in my calendar to contact him when our service comes round next year!
review stars review stars review stars review stars review stars   12th November 2022
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Serviced the OIL Boiler, relocated and cleaned the filters.
Also sorted the heating system (underfloor ground, radiators upper), new valves and cleaning fluid etc.
New Toilet to bathroom and sorted out leaky cloakroom toilet.

All excellent work standard, clean work areas and reliable.

We had recently moved into a house with a new type of heating system and boiler.

Ed explained how the system worked to me and went through a thorough check of the whole heating system and got it working.
Found Faults and gave recommendations (which we took) worked very late to ensure we had heating.
The house is now warmer and the boiler more efficient.

Also replaced a Toilet in the bathroom, Ed sourced for us, and fixed a leaking cistern in the cloakroom.

Very grateful for the time taken to explain how the systems work.

We hope to use Ed again soon for some other improvements to the plumbing and heating of the house.

We highly recommend Ed.

review stars review stars review stars review stars review stars   24th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Replacement of old cloakroom for new. Fantastic standard of work to replace an old downstairs cloakroom. Removed old Wash basin and toilet and replaced with new units and re routing some pipe work.
Workmanship was excellent and such a tidy worker, leaving us with a great room.
Would highly recommend!

review stars review stars review stars review stars review stars   17th October 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fit three new taps
1 outside
2 inside kitchen sink
fit gate valve to outside tap Work was more expensive than expected but it was an emergency.

review stars review stars review stars review stars review stars   20th August 2022
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1) Shower fitted
2) New cistern
3) Taps fitted to two basins
4) Isolation for washing machine plus renewed all waste pipes.
I am so pleased to have found Ed Robinson on trust a trader.
He is a true professional being on my own it was reassuring being able to trust him and his work which was of a very high standard. He was always on time and I have no hesitation in recommending him.

review stars review stars review stars review stars review stars   13th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Install new outside hose union tap Ed arrived at the time arranged and advised on the best option and did an excellent job. All for a very reasonable price.

review stars review stars review stars review stars review stars   4th August 2022
Value of Products/Services or Work Performed: £1 - £1000
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Re-do pipe work to hot water cylinder and fix leak left by previous plumbers. For tidier and better looking job done compared to previous plumbers.

review stars review stars review stars review stars review stars   10th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Service boiler and gas fire
Remove radiator and pipes and install valves for future use if required
Tidy up pipework left by others in kitchen I found Ed to be very professional. He visited my property and we discussed the work required. He arrived to start work on the date arranged. I found him very helpful, he had time to explain the workings of the boiler and fire to me. Every thing was tidy when he left.
I am new to this area and finding a tradesman i can trust is very helpful. I will be using Ed for furture servicing and any plumbing requirements.
He also recommended i get a carbon monoxide alarm for the room with the gas fire which he checked i had done

review stars review stars review stars review stars review stars   5th July 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fit new kitchen tap.
Replace plumbing beneath kitchen sink.
Replace inlet and flush valve on concealed toilet cistern. feel lucky to have found Edd Robinson. In, the past only living here in Norfolk for a short while I was not looking forward to having to find a good, honest, plumber. I would certainly call Edd again. (He even sorted out my problem water butt.)

review stars review stars review stars review stars review stars   14th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Supply & fit 2 double & 2 single Halcyon/Stelrad radiators,Honeywell TRVs & Lockshield/drain off valves.
Also replace/tidy up a mix of pipework in hallway.
Plus repair inlet pipe & hot/cold cartridges to mixer tap.
This time for work needed I got three quotes.
Ed''s price was fair and offered options.
Materials & labour priced.
Work was completed over day & half.
Tidy work,sheets on floor.
Prompt call back to address a small issue.
Work guaranteed...would use again.
Nice chap.

review stars review stars review stars review stars review stars   17th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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To fit a shower, supplie by customer and remove old one. Arrived very promptly after phone call work, carried out quickly to a high standard, very pleased with the work.

review stars review stars review stars review stars review stars   6th May 2022
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A leaky toilet was mended quickly. Mr. Robinson was friendly, approachable and very helpful.

review stars review stars review stars review stars review stars   17th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Supply and fit new pump for shower Quote, survey, supply and fit in same day, very quick, clean and efficient.
A very pleasant experience all round.

review stars review stars review stars review stars review stars   16th February 2022
Value of Products/Services or Work Performed: £1 - £1000
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Remove leaking hot water cylinder.
Install new cylinder including some re-piping
Refill system and test I would definitely use Ed Robinson again.
He was very helpful in getting our heating and hot water available again as soon as possible.
All work was done to a high standard and left in a clean and tidy state.
Very pleased.

review stars review stars review stars review stars review stars   28th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Fitted 5 new radiators and pipework. Work carried out efficiently and too a very high standard worked very neatly and all areas left tidy after completion of work. Friendly throughout visit. gave options and advice on work before carry out tasks. All in all, great work, great service.

review stars review stars review stars review stars review stars   26th December 2021
Value of Products/Services or Work Performed: £1 - £1000
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Boiler and central heating service. This was excellent value for money. He took half a day to complete the work. He also checked and repaired three leaking taps. He always adopts a very pragmatic and cost-effective approach to any work needed. His response is 100% immediate if we have any central heating or hot heater failures. We have used his services for the lad 10-15 yrs and have never had cause for complaint or dissatisfaction.

review stars review stars review stars review stars review stars   11th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repair leaking bath taps

review stars review stars review stars review stars review stars   9th November 2021
Value of Products/Services or Work Performed: £1 - £1000
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Toilet repair.
Replace inlet valve.

review stars review stars review stars review stars review stars   21st October 2021
Value of Products/Services or Work Performed: £1001 - £5000
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Seven radiators and pipework fitted. Very happy with the customer service given and the work carried out.
Will use Ed again!

review stars review stars review stars review stars review stars   5th October 2021
Value of Products/Services or Work Performed: £1 - £1000
Review Comments
Oil fired central heating boiler repairs. Would recommend Ed Robinson - excellent work - Ed explained everything he was doing and why my boiler needed the new parts.

review stars review stars review stars review stars review stars   14th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Fit new isolating valves to kitchen tap
Repair leaking kitchen tap with 2x new cartridges The work carried out was the resolution of a plumbing problem.
This was an emergency call and was very satisfactory.

review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £5001 - £25,000
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Remove existing hot water tank and pumps, replace with new tank and relocate into roof space. Alter pipework, replace and relocate heating programmer.
. Remove old boiler and replace/relocate new boiler in garage. Install electric wiring install five new stelrad radiators and valves. Install wireless programmable thermostat Really cannot fault Ed totally trustworthy, tidy installation of tank in loft has been admired by other plumbers/builders. Arrived on time, worked longer hours if necessary. I'm going to have him install my underfloor heating in November. Overall a very pleasant person to have around your home.

review stars review stars review stars review stars review stars   9th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Service gas boiler replace thermostat. Alway a first-class service

review stars review stars review stars review stars review stars   6th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Gas boiler service small repair to pipework. A thorough, thoughtful, and trustworthy plumber/boiler engineer. We are so glad that we heard about Ed by work of mouth.

review stars review stars review stars review stars review stars   6th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Gas boiler service Ed has been a real find. He originally installed a new boiler for me and I found him to be polite, conscientious, and good value for money.

review stars review stars review stars review stars review stars   1st September 2021
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Adjust and tighten toilet seat. Ed Robinson was at our neighbors doing some work when we ask him if he would look at out toilet seat he came and adjusted it.
He is such a polite and caring man we would recommend him in future.

review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Gas boiler service

review stars review stars review stars review stars review stars   1st September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Repair dripping kitchen tap.
Replace cartridge x2

review stars review stars review stars review stars review stars   23rd August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Oil boiler repairs and service. Excellent service 100% highly recommended. Very efficient honest and trustworthy

review stars review stars review stars review stars review stars   20th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Replaced kitchen sink and tap.
Repaired stopcock Pleased with work carried out.
Will use firm again.

review stars review stars review stars review stars review stars   13th August 2021
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Filled a new kitchen tap which we provided. Also attended to a leaking toilet cistern We have used Ed on a number of occasions and are totally satisfied and will continue to use him when necessary.

review stars review stars review stars review stars review stars   11th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
New washers Barrel inserts fit 2 Very friendly and helpful