In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Computer Services (Norwich) Limited trading as Norwich Computers

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 5.0 out of 5 based on 46 reviews and feedback
Trusted Trader since 2018

Computer Services (Norwich) Limited trading as Norwich Computers
157-159 Magdalen Street
Norwich
NR3 1NF
01603 765659
07832 370 123

Business Information

Norwich Computers is a local company specialising in computer repairs. We also run a fully stocked shop where you can order parts for upgrades or peripherals from USB drives through to new screens.

To help you get the most out of your computer we offer a full range of training classes and services. Our expertise even extends to office systems networking – we love to support local businesses as part of the ‘keep it local’ revolution, and if you’re in need of an internet café, we can provide you with a number of communication services during our normal business hours.

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Reviews and Feedback

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5.0 out of 5 based on 46 reviews.
Order by:
review stars review stars review stars review stars review stars   15th October 2024
Value of Products/Services or Work Performed: £1 - £1000
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The staff were very knowledgeable and helpful. My laptop was repaired within one day. I was made aware of what caused the problem and how to avoid the situation arising in the future.
review stars review stars review stars review stars review stars   14th March 2024
Value of Products/Services or Work Performed: £1 - £1000
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Computer Services (Norwich) Limited gave my laptop an electronic clean-up, increased the memory from 135gb to 480gb and the Ram from 4 to 8.
They discussed all options at the start and explained everything when I picked it up. Everything about their service was excellent and the final cost was very close to their estimate. Very good value. I'm very happy with my "new" laptop.
review stars review stars review stars review stars review stars   20th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
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I needed a new desktop computer customised for video editing. The help and advice to get the specification correct was fantastic. They built it and had it ready for collection in two days. Excellent service throughout.

review stars review stars review stars review stars review stars   24th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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LCD replacement fitted to HP laptop Efficient and professional service provided. Very helpful and polite staff at 'computer services'. Work completed within estimated time frame.

review stars review stars review stars review stars review stars   7th June 2022
Value of Products/Services or Work Performed: £1 - £1000
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Laptop repair Extra work explained and done.
Work done quickly to meet my deadline.

review stars review stars review stars review stars review stars   13th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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I tipped a pint of water on my laptop which I desperately needed for work. Had to replace pads under keyboards. They were so helpful. Gave me a replacement and set it up so I could still work that very same day. Fixed quicker than expected. Very informative and personable. Best experience and reasonable quote!
Very happy 10/10

review stars review stars review stars review stars review stars   13th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Data recovery from a damaged USB stick and replacement USB stick. The work was completed more quickly than expected.
Friendly, clear communication.

review stars review stars review stars review stars review stars   11th May 2022
Value of Products/Services or Work Performed: £1 - £1000
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Laptop repair I have used Norwich computers on a couple of occasions before and they are my "go-to" business for any laptop/technical issues. They provide a great service and I'd have no hesitation in recommending them.

review stars review stars review stars review stars review stars   19th April 2022
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I bought a brand new laptop and they transferred over all information. Very good service helpful and polite.

review stars review stars review stars review stars review stars   25th March 2022
Value of Products/Services or Work Performed: £1 - £1000
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Repair/replacement of hard disk on desktop PC Efficient, concise, and confident in their knowledge and experience.

review stars review stars review stars review stars review stars   2nd February 2022
Value of Products/Services or Work Performed: £1 - £1000
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To check and remove any corrupt data. Reload and save data. Excellent.

review stars review stars review stars review stars review stars   17th January 2022
Value of Products/Services or Work Performed: £1 - £1000
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Cracked screen (Digitiser) Completed the work within one hour at the cost quoted. Fantastic and friendly service. Could not have been more delighted!

review stars review stars review stars review stars review stars   4th November 2021
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Replace loose lead in monitor Great friendly service
Thank you

review stars review stars review stars review stars review stars   30th September 2021
Value of Products/Services or Work Performed: £1 - £1000
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Laptop repair Wonder and informative assistance.
Pleasant and extremely helpful.
Will definitely use again as do other family members.

review stars review stars review stars review stars review stars   18th August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Worked on excel not opening up. Excellent service. Kept me up-to-date with everything that was going on.
Couldn't have asked for more.

review stars review stars review stars review stars review stars   3rd August 2021
Value of Products/Services or Work Performed: £1 - £1000
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Screen/Digitizer replacement Service was absolutely spot on, great friendly service, I will definitely use them again.

review stars review stars review stars review stars review stars   1st July 2021
Value of Products/Services or Work Performed: £1 - £1000
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Laptop repair Excellent service and communication

review stars review stars review stars review stars review stars   24th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Sourcing and refurbishment of Apple Mac Book. Very good service from initial phone call to finding suitable product and collection of same.
Product in very good condition.
Staff could not have been more helpful

review stars review stars review stars review stars review stars   15th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Replacement screen Brilliant service. Did exactly as promised great - communication throughout.

review stars review stars review stars review stars review stars   8th June 2021
Value of Products/Services or Work Performed: £1 - £1000
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Power supply replaced in PC I was very impressed with the service I received. Telephoned at 9.30 AM, computer was collected at 11.15, fixed and returned at 5.15.
Chris was very friendly and couldn't have been more helpful. He explained what had been wrong in terms that I could easily understand.

review stars review stars review stars review stars review stars   6th March 2021
Value of Products/Services or Work Performed: £1 - £1000
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Recovery of data from a hard drive. Replaced hard drive/USB. Brilliant service. Very quick, polite, and professional. Would recommend to anyone looking for repair service.

review stars review stars review stars review stars review stars   24th February 2021
Value of Products/Services or Work Performed: £1 - £1000
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Complete upgrade Really pleased with work completed. Both men were really helpful and friendly.

review stars review stars review stars review stars review stars   4th March 2020
Value of Products/Services or Work Performed: £1 - £1000
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Software. Antivirus security OE. 240 GB solid state drive fitted repair Excellent customer service

review stars review stars review stars review stars review stars   22nd February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Computer repair and other advice Fantastic friendly service highly recommended. Filled with confidence that they can deliver and first class service.

review stars review stars review stars review stars review stars   14th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Install windows 10 to a 240 GB 550. Will use them again very professional

review stars review stars review stars review stars review stars   6th February 2020
Value of Products/Services or Work Performed: £1 - £1000
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Install window 10 swap out hard drive for new solid state 240 GB drive.

review stars review stars review stars review stars review stars   31st January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Investigation of laptop problems
hard drive replaced with new SSD. Service was very helpful.Clearly explained all issues. Kept to quote and timescale.Friendly, efficient service. Would use again and willingly recommended others.

review stars review stars review stars review stars review stars   27th January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Install Linux operating system on computer. Done quickly and efficiently carried out a free fault check after wards.
Can't fault the helpfulness of the staff.

review stars review stars review stars review stars review stars   3rd January 2020
Value of Products/Services or Work Performed: £1 - £1000
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Rectifying slow running on laptop. Work completed on time and on budget.

review stars review stars review stars review stars review stars   5th April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Repair to Ipad screen. Fast repair.

review stars review stars review stars review stars review stars   3rd April 2019
Value of Products/Services or Work Performed: £1 - £1000
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New HP laptop screen. Very approachable and eager to be a good time, which they certainly appear to be, and friendly fast, quality and efficient service.

review stars review stars review stars review stars review stars   1st April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Service of PC Excellent service
Could not fault

review stars review stars review stars review stars review stars   1st April 2019
Value of Products/Services or Work Performed: £1 - £1000
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Pull SD card and fully reset and update to latest OS The work was carried out in the time given and I received a call to inform me the device was ready.
I have had two minor problems fixed with no charge mode. The staff are happy to spend time and explain. They are polite and cheerful.
Excellent Service.

review stars review stars review stars review stars review stars   15th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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No worker repair, bought a Laptop excellent service Excellent service, Confident in the business

review stars review stars review stars review stars review stars   4th March 2019
Value of Products/Services or Work Performed: £1 - £1000
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Norwich computers have done an amazing job in basically rebuilding my laptop. I have now got a 'new' laptop for less than £100.
Everyone I dealt with was friendly and helpful and I was kept informed of what needed doing and the cost of the work.

review stars review stars review stars review stars review stars   22nd February 2019
Value of Products/Services or Work Performed: £1 - £1000
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Rescue external hard drive circuit board from faulty case- put in new case. They were friendly, worked efficiently and only charged for the part, not the labour.

review stars review stars review stars review stars review stars   22nd January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Clearing off old incomplete program and replacing with new software As usual- Friendly service, prompt, expert and reasonable prices.

review stars review stars review stars review stars review stars   7th January 2019
Value of Products/Services or Work Performed: £1 - £1000
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Fix broken laptop
Re install printer
Work done as requested
Team friendly and helpful
Very good price for work done

review stars review stars review stars review stars review stars   7th December 2018
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We have used Norwich computers several times for work related to our laptop. We have also ring for advice over the phone. We have always found the staff welcoming, friendly, efficient and very knowledgeable.

review stars review stars review stars review stars review stars   25th September 2018
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I visited the computer ship to ask for some help as we had lost a couple of things on our computer.
The nice young man found the two items again and also put as back on tracks.
He was very helpful.

review stars review stars review stars review stars review stars   14th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Replace 2 fans Chris the owner is very helpful and is more than happy to give advise. The work was done promptly and my laptop came back in perfect condition.

review stars review stars review stars review stars review stars   6th September 2018
Value of Products/Services or Work Performed: £1 - £1000
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Dec 2016
Provision of P.C initially.
August 2018
Connecting new printer and various niggles with my computer and provision of a set of speaker. I received knowledgeable but very clear guidance as the choice of my new P.C. This was delivered in a friendly manner but professionally allowing me to not be overwhelmed by the information on something I have limited knowledge.
Connecting my new printer was executed speedily and confidentially despite the process being complex.
My various question concerning my P.C were answered clearly and respectful.
Both Chris and Andy are very knowledgeable but with a friendly manner they explain the complexities of the computer world.
So that it is easier to understand.

review stars review stars review stars review stars review stars   24th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Replace laptop 17" screen and repair non-working keyboard. Excellent standard of work and personal service- much more so than with 'corporate' organisations/companies, with whom the customer service is (I have found)less personal, less customer focused Claris and Andy at computer service Norwich Ltd. Care about what they do and therefore I trust them!

review stars review stars review stars review stars review stars   23rd August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Nexus 7 repair(charger socket and check charger cable). Extremely competent service, friendly, helpful and prompt repair service. Very pleased, would definitely recommend.

review stars review stars review stars review stars review stars   21st August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Complete overhaul of computer including parts. Excellent service from start to finish for computer repair.

review stars review stars review stars review stars review stars   20th August 2018
Value of Products/Services or Work Performed: £1 - £1000
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Work on updating the computer I purchased from the company a year or so ago. The staff are always very helpful and understanding and they do the work in the time agreed.