Smart AIM Solutions
5.0 out of 5 based on
51 reviews and feedback
Trusted Trader since 2023
Smart AIM Solutions
Unit R Bristol Court, Betts Avenue, Martlesham HeathSuffolk
IP5 3RY
01473 787878
Member Categories and Services
Heating Engineers, Plumbers, Bathroom Refurbishment, Renewable Energy Systems, Gas Engineers, Gas Installers, Boiler Servicing, Boiler Repairs, Boiler Installation, Oil Boiler Servicing & Installation, Oil Fired Plumbing & Heating, Smart Home Technology, Landlords Gas Safety Certificate, Drain Unblocking, Heating Control, Power Flushing, Unvented Hot Water Heating, Water Treatment, Water Softeners, Disability AdaptationsTrade Associations
Business Information
At Smart AIM Solutions, we take pride in delivering the highest standard of workmanship, whether it's a simple boiler service, fixing a leak, or installing a new boiler or modern heating system.
Our commitment to achieving such high standards is evident in the majority of our work coming through customer recommendations. We value our customers and strive to provide the best service possible. Our team of motivated Engineers, with their qualifications, knowledge, and experience, are dedicated to performing at our very high standards.
We are equipped to handle a comprehensive range of plumbing and heating issues, from dripping taps to burst pipes, leaking overflow to power flushing. If water, gas or oil goes through it, we do it! We offer installation, servicing, and repair of Natural Gas, LPG, and Oil-fired appliances. Our highly qualified team has many years of experience and is ready to advise, install, and maintain your heating appliances.
We are also happy to review your current heating system and offer practical advice on how you might update or modify your system to make it more energy and cost-efficient. Please get in touch today to arrange a site survey.
We offer everything you need to make your dream become a reality. With our market-leading design software and clever computer graphics, we can show you what the finished result will look like before starting any work. This way you know exactly what to expect and can make changes to the layout, materials, fixtures & fittings, and finishings until you are 100% satisfied. This also enables us to give you a fixed cost for the work. All our bathroom projects are carried out to the highest standard to ensure you gain a beautiful and practical bespoke bathroom that will stand the test of time. Please contact us today to schedule a bathroom design appointment.
Toilet blockages can be distressing and disgusting. Whether your blockage is internal or external, shower, bath, sink, gully, or any other underground drainage service, we have the expertise and ability to get it sorted for you as quickly as possible, even in emergency situations.
There can be many causes of blocked drains/sewer systems. However, these depend on where the blockage is. If a drain on the outside is blocked up, there could be a blockage of leaves that have found their way in and blocked the water flow, or it could be that the tree roots have found their way into the pipework. If this occurs, then they can grow within the pipes over time and create a blockage. However, when the blockage occurs within the house, if you are looking at the toilet, this could be caused due to items being flushed down.
If you are looking at kitchen sinks etc, this could be caused by the build-up of fat, grease, oil, remnants of food, etc. These then attach to the sides of the pipework and build upon other bits of food flushed away, which will eventually turn into a blockage.
When it comes to drain unblocking, our engineers at Smart AIM Solutions don't just fix the problem, they do it efficiently. Using advanced equipment, we ensure a quick and non-intrusive solution to your drainage issues. Contact us today to arrange a drain clearance service.
Our commitment to achieving such high standards is evident in the majority of our work coming through customer recommendations. We value our customers and strive to provide the best service possible. Our team of motivated Engineers, with their qualifications, knowledge, and experience, are dedicated to performing at our very high standards.
We are equipped to handle a comprehensive range of plumbing and heating issues, from dripping taps to burst pipes, leaking overflow to power flushing. If water, gas or oil goes through it, we do it! We offer installation, servicing, and repair of Natural Gas, LPG, and Oil-fired appliances. Our highly qualified team has many years of experience and is ready to advise, install, and maintain your heating appliances.
We are also happy to review your current heating system and offer practical advice on how you might update or modify your system to make it more energy and cost-efficient. Please get in touch today to arrange a site survey.
We offer everything you need to make your dream become a reality. With our market-leading design software and clever computer graphics, we can show you what the finished result will look like before starting any work. This way you know exactly what to expect and can make changes to the layout, materials, fixtures & fittings, and finishings until you are 100% satisfied. This also enables us to give you a fixed cost for the work. All our bathroom projects are carried out to the highest standard to ensure you gain a beautiful and practical bespoke bathroom that will stand the test of time. Please contact us today to schedule a bathroom design appointment.
Toilet blockages can be distressing and disgusting. Whether your blockage is internal or external, shower, bath, sink, gully, or any other underground drainage service, we have the expertise and ability to get it sorted for you as quickly as possible, even in emergency situations.
There can be many causes of blocked drains/sewer systems. However, these depend on where the blockage is. If a drain on the outside is blocked up, there could be a blockage of leaves that have found their way in and blocked the water flow, or it could be that the tree roots have found their way into the pipework. If this occurs, then they can grow within the pipes over time and create a blockage. However, when the blockage occurs within the house, if you are looking at the toilet, this could be caused due to items being flushed down.
If you are looking at kitchen sinks etc, this could be caused by the build-up of fat, grease, oil, remnants of food, etc. These then attach to the sides of the pipework and build upon other bits of food flushed away, which will eventually turn into a blockage.
When it comes to drain unblocking, our engineers at Smart AIM Solutions don't just fix the problem, they do it efficiently. Using advanced equipment, we ensure a quick and non-intrusive solution to your drainage issues. Contact us today to arrange a drain clearance service.
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Reviews and Feedback
5.0 out of 5 based on
51 reviews.
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19th November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Smart AIM Solutions fixed 2 toilets for me. I was very happy with the work done. The plumbers who came to quote then to carry out the work were very professional, courteous and knowledgeable. Very good customer service from Karen in the office.
Highly recommend.
Highly recommend.
C Brown
15th November 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
The problem with my toilet cistern was diagnosed and fixed on the day I called Smart Aim even though it wasn’t an emergency. Great service, lovely people. Always my first call with any plumbing issue.
Penny Jones
14th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We were most impressed by the work carried out by Smart Solutions from the time the serious water leak problem on the main water supply from the road to the house was assessed through to the work being carried out. They were empathetic with the enormity of the problem we faced and dealt with us very promptly.
The people were punctual, polite at all times and worked hard to deal with the work needed. We couldn’t have wished for a better Company and would highly recommend Smart Solutions.
The people were punctual, polite at all times and worked hard to deal with the work needed. We couldn’t have wished for a better Company and would highly recommend Smart Solutions.
8th November 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
After viewing a previous SmartAIM bathroom makeover I contacted the Company with a wish to update mine. Their response and pricing was immediate and reasonable. Their quality of work was top notch and a notable feature was how every person I came into contact with was a happy soul.
Rob Billing
30th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
First class service and customer care. Cannot recommend highly enough. Arrived on time, communication brilliant. Thank you.
23rd October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
The work was completed within a day of the plumber coming to my property and quoting. The men who carried out the work excellent, removed all the old pipes and radiator with no mess or disruption. Would highly recommend
12th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I asked them to fix the grouting behind my sink. They came when they said they would and did an excellent job. Their employee was friendly, polite and professional. I will definitely use Smart AIM Solutions again, and I know that lots of other people in my village use them because I see their vans around a lot.
Lucy Ingram
11th October 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent company. Called them for a routine boiler service, discovered we had a gas leak. They were efficient and shutting it all down. They communicated the issues we had well and outlined options. We received a quote really quickly and we were able to get the work done within a couple of weeks. The two guys that we had in the house were really polite and respectful. I have already recommended the company to friends. Would highly recommend.
Katie
5th October 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Contacted Smart Aim Solutions after being recommended by neighbours and local business,also seeing vans many times in our village.
I had a number of jobs (4)
A radiator not working
A toilet not flushing
Bath taps needing replacing
Basin taps tightened.
Very pleased with point of contact and work carried out.
Bath taps still to be replaced as they had to be ordered.
I would not hesitate in recommending them.
I had a number of jobs (4)
A radiator not working
A toilet not flushing
Bath taps needing replacing
Basin taps tightened.
Very pleased with point of contact and work carried out.
Bath taps still to be replaced as they had to be ordered.
I would not hesitate in recommending them.
Dot Richardson
27th September 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
New combination boiler and some new radiators, excellent service, stayed late to ensure we had working hot water and heat before completing work next day, very considerate and helpful and very clean work, very thorough
I would recommend this company
I would recommend this company
Carole Evans
24th September 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Time to visit arranged immediately. Prompt arrival. Sorted problem, 2 polite guys who left everything as they found it ( even put the plant back over the drain cover!) Very efficient service. Thanks guys
Liz
18th September 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We recently had some new pipework and a new bathroom suite supplied and fitted by Smart Aim Solutions. From the initial quote to carrying out the works the team were all very friendly and helpful, the installation team did a fantastic job and we now have a bathroom that we love. We will definitely use them again and are very happy to recommend.
17th September 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Various works carried out since 2020 including replacing an oil-fired boiler and alterations to a bathroom. Excellent work, friendly staff, and would thoroughly recommend this company.
Jean Miller
1st September 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Responded quickly after being contacted, efficient and thorough work, left the place clean and tidy, cheerful and pleasant experience
12th August 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Smart aim came to fix a leaking water main on my property as another company were unable to. They answered the phone call promptly. The office staff were friendly and seemed knowledgeable. They were clear about the likely scale of charges so that there were no nasty financial surprises.
Ollie and His colleague arrived less than 24 hours later at the arranged time. They were friendly, competent and sorted the problem out in 3 hours, despite it being a hot day and having to hand dig a deep hole. They were tidy and clean, kept us informed of their progress and left the work site in good order.
I would definitely recommend their service for any plumbing issues inside or outside the house. I certainly a keeping their number to use their services again.
Ollie and His colleague arrived less than 24 hours later at the arranged time. They were friendly, competent and sorted the problem out in 3 hours, despite it being a hot day and having to hand dig a deep hole. They were tidy and clean, kept us informed of their progress and left the work site in good order.
I would definitely recommend their service for any plumbing issues inside or outside the house. I certainly a keeping their number to use their services again.
Robert james
8th August 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Problem with no hot water and boiler not working. They were all very professional and friendly and came out promptly to fix the problem. Have always used them and will continue to do so as they are first class in fixing/servicing boiler and in an emergency which is what happened recently.
Julie Webb
5th August 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Smart aim provide a reliable and prompt service. It’s always a pleasure to deal with Karen in the office, planned or emergency work completed in good time, communication is excellent.
Deb Lawrence
25th July 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I needed a whole new shower and electric pump fitting. I was impressed throughout with Smart AIM's efficiency, from Karen the receptionist to the lovely lads, Wayne and Oliver who installed the equipment.
Would definitely use them again, and would also recommend them.
Would definitely use them again, and would also recommend them.
21st July 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent service.
Lovely people.
Complete satisfaction.
Thank you.Will definitely recommend ans use again
Lovely people.
Complete satisfaction.
Thank you.Will definitely recommend ans use again
16th July 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
excellant response to our plumbing/heating requests.
competitvely priced, with great staff .
quick reply and attending to our requests.
competitvely priced, with great staff .
quick reply and attending to our requests.
mark woodward
24th June 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Boiler/cylinder service. Upgrade to pipe work. Free fixed estimates. Fast efficient service.
Bernie Quinn
20th June 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Friendly professional service from those answering the phone, responding to emails and the technical people undertaking the works.
Highly recommend
Highly recommend
Ian
6th June 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Our old radiators have been changed to new ones including altering the existing flow and return pipework.
The staff have been very helpful and polite from initial enquiry right through to the completed job. We are very happy with the finished work and would highly recommend using Smart Aim Solutions.
The staff have been very helpful and polite from initial enquiry right through to the completed job. We are very happy with the finished work and would highly recommend using Smart Aim Solutions.
Mrs M Adams
6th June 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Karen was efficient from the first phone call, she told us prices and what would happen. Wayne arrived very quickly and told us he would find the leak and repair it. Which he did very well. Karen sent us an e mail telling us charges relating to the work being done. Wayne worked well and got the leak sorted, he checked his work thoroughly and tidied up. Excellent company, thank you. Will definitely use you again .
Ann Evans
31st May 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
A very reliable company. Always use them for my boiler service and plumbing jobs.
Always friendly and helpful.
Always friendly and helpful.
Gina
24th May 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I chose Smart AIM because it is on a list of Anglian Water approved suppliers. Phoned first thing, plumbers here by mid morning, problems all sorted (replaced jammed stop cock; addressed faulty pressure reducing valve). Excellent service and very nice helpful and informative staff, could not fault them. They made sure we were aware of and understood everything that was going on. Recommend highly.
Rosie
16th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
I have used SmartAim for many jobs over the last 18 months. They have helped with heating and boiler issues, general plumbing and bathroom needs across my own home and rental portfolio. I find all of them personable, professional and flexible. I am normally impressed with their responsiveness and they have never let me down. They are my 'go to' service partner for plumbing needs.
8th May 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Re sealing of shower tray in bathroom.
They attended promptly, did an excellent job and tidied up after.
They attended promptly, did an excellent job and tidied up after.
Chas
8th May 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Simply the best plumbing/water and gas company i have ever used.
From the office to all the trades people, superb and efficient service.
They go the extra mile.
From the office to all the trades people, superb and efficient service.
They go the extra mile.
25th April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Various small works. New shower, boiler service, drain clearance etc.
Always turn up when expected, friendly and helpful. Workmanship to a high standard.
Always turn up when expected, friendly and helpful. Workmanship to a high standard.
Richard Garland
24th April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
good communication
happy with work and would use again
happy with work and would use again
Carl Green
23rd April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I have used Smart Aim solutions for a few years now. The quality of their knowledge and work is outstanding. I cannot recommend them highly enough. The engineers are extremely knowledgable and friendly and always look for the most cost effective way to give the result you want. I have had a number of boiler experts over the years give many explanations as to why the boiler works flat out, but can't heat the house. The engineer from Smart Aim took less than a hour to find the issue, and after fixing it I now have a wonderfully warm home - what a wonderful service!
Paul
22nd April 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
First time in using this company and they were wonderful. Wayne and Oliver took out an old shower and fitted a new one. They even fitted a new shower door for me. Adjustments needed to be made which they did very professionally. Very polite and quick. Can highly recommend. Will definitely be using them again.
17th April 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
GEC Nightstore 100 central heating system, investigated and diagnosed fault
Replaced all radiators and corrected fault.
Thank you to Rob Harley Russ Wayne and Ollie,also Karen who answered and dealt with administration promptly .
Replaced all radiators and corrected fault.
Thank you to Rob Harley Russ Wayne and Ollie,also Karen who answered and dealt with administration promptly .
28th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
New Radiators and Radiator valve replacements plus numerous minor plumbing jobs. All work was completed to the very highest standard in a professional and friendly manor. Everything they say about themselves is absolutely true.
Paul C
11th March 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Work to alter pipes under the sink was done in a timely and professional manner. Friendly staff. I am very happy with the result and would not hesitate to use this company again
11th March 2024
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Excellent efficient good value service
Nick D
24th February 2024
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
You will get nothing but the highest standard of work from Smart AIM.
We used them in our previous house to fit a new oil system. We Are currently using them in again in current house where we discovered on moving in last October that boiler didn’t work. A phone call to them and within a week new boiler up and running - moved other work around to get us warm ASAP.
House also has slow water flow which means a shower not possible. We came to a full stop with another company. Ross came up with an idea and shortly we will have showers in house.
Breadth of knowledge of owner and experience of the team is fantastic!
Very polite and tidy-working team. The office is very well run and responds promptly to calls/emails.
We used them in our previous house to fit a new oil system. We Are currently using them in again in current house where we discovered on moving in last October that boiler didn’t work. A phone call to them and within a week new boiler up and running - moved other work around to get us warm ASAP.
House also has slow water flow which means a shower not possible. We came to a full stop with another company. Ross came up with an idea and shortly we will have showers in house.
Breadth of knowledge of owner and experience of the team is fantastic!
Very polite and tidy-working team. The office is very well run and responds promptly to calls/emails.
5th January 2024
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Radiators needed flushing. The job was done excellently, the engineers were informative, helpful, efficient and personable. They stayed well after time to ensure that our heat had been properly restored. I recommend them without reservation
William Neale
21st December 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
It has been an absolute pleasure to have Smart AIM Solutions round to work on our boiler and help with our water pipes. We are over the moon with the result and quality of their work and would not go anywhere else. No job seems to be too complex and they always deliver a high quality finish ensuring great peace of mind.
Thanks again for excellent and friendly service, also appreciate them always leaving our house if anything more tidy than it was before! A big thank you to all of you at Smart AIM solutions.
Thanks again for excellent and friendly service, also appreciate them always leaving our house if anything more tidy than it was before! A big thank you to all of you at Smart AIM solutions.
Millie Curtis
15th December 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We have been using Smart Aim for several years for boiler service, installations and plumbing issues. Always had a good service, polite, tidy and always so helpful, fantastic in an emergency too. Thank you for a great service.
Emma Graham
14th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
New boiler fitted. Excellent service, clean, friendly and efficient
13th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Smart Aim have done a few things for us. They've serviced our oil boiler, they sorted out a blocked toilet and also sorted out my heating when we ran out of oil in the middle of winter.
At all times they are professional, friendly and helpful and I highly recommend them
At all times they are professional, friendly and helpful and I highly recommend them
Charlotte Turner
11th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
I've used Smart Aim three or four times now for general plumbing work, an oil fired boiler replacement, a cloakroom refurb and an en suite makeover. I find them to be highly competent, professional, courteous and reliable organisation. Having found them, I can't imagine using anyone else for plumbing and associated work.
Barry Jones
9th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We have had various work for our residents in a sheltered accommodation from new boilers, repairing of leaks, toilet issues, new showers to simple replacing taps.
We are always treated with respect, efficiency and support. The Smart team are a lovely bunch of people who always give best advise, solve problems (very quickly) and always leaves the place clean and tidy.
I would have no hesitation recommending them.
We are always treated with respect, efficiency and support. The Smart team are a lovely bunch of people who always give best advise, solve problems (very quickly) and always leaves the place clean and tidy.
I would have no hesitation recommending them.
8th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
New outdoor boiler installed. Smart Aim are always very polite prompt and very tidy workers. Can’t fault them.
Celia sturgeon
8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Wouldn’t hesitate to highly recommend Smart Aim Solutions. They installed a new boiler a couple of years ago and do the annual service.
Ross and his team are extremely professional.
Ross and his team are extremely professional.
Miriam Bennett
8th November 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
A fault on my mum s boiler needed to be sorted and a service
Excellent friendly service always go above and beyond
Excellent friendly service always go above and beyond
Sarah Pallant
8th November 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Our son recommended the company to us. We moved into the area in March and the shower needed replacing which Smart did and it is excellent.
We now have a further problem with the boiler which was due to be serviced this month.
Having met the person who previously serviced it when we moved here to talk us through everything I decided to change the service over to Smart who came to service the boiler which they have now put a Danger sign on as it is not safe with many leaks .These problems have been going on a long while. Enough said re previous workman. We now wait for the new boiler to go in but Smart have been excellent with their service and care on both jobs. Even came back to make sure we have hot water yesterday afternoon. I cannot praise them enough the guys have all been great and the administration excellent. Thank you very much Smart .
We now have a further problem with the boiler which was due to be serviced this month.
Having met the person who previously serviced it when we moved here to talk us through everything I decided to change the service over to Smart who came to service the boiler which they have now put a Danger sign on as it is not safe with many leaks .These problems have been going on a long while. Enough said re previous workman. We now wait for the new boiler to go in but Smart have been excellent with their service and care on both jobs. Even came back to make sure we have hot water yesterday afternoon. I cannot praise them enough the guys have all been great and the administration excellent. Thank you very much Smart .
Molly NOWERS
11th October 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
We wanted to replace our boiler with a modern one and had quotes from a number of suppliers with variable scope and price. Rob from Smart AIM Solutions provided a choice of competitive quotes for Worcester Bosch boilers focused only on the work that needed to be done. The subsequent installation was excellent. Rob and Wayne found ways to avoid external pipework, neatly plumbing the new boiler with difficult runs behind kitchen cupboards. They went out of their way to protect carpets, work tidily and clear up all the mess afterwards. They were extremely knowledgeable offering advice on commissioning that is not common place in the industry. They will be my first choice for future work. A thoroughly great experience - and the boiler is superb.
Adrian
29th September 2023
Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
I first used SMART AIM Solutions when I had a leak from my Hot water cylinder , they were the only company that actually picked up the phone and were out the same day. New parts were ordered and the fault was fixed the following day. I was so impressed with the service I then used them to refurbish my bathroom and some other heating / hot water jobs that needed doing around the house. I also switched my yearly boiler service over to them.
The whole company from the office staff to engineers are a pleasure to deal with , they are all friendly and efficient .
Communication is good
Engineers turn up when they are booked
Engineers are knowledgeable
Your not sold anything that you don't need
Engineers do not disappear for hours during a job
Jobs are completed to a high standard
I will use them every time
The whole company from the office staff to engineers are a pleasure to deal with , they are all friendly and efficient .
Communication is good
Engineers turn up when they are booked
Engineers are knowledgeable
Your not sold anything that you don't need
Engineers do not disappear for hours during a job
Jobs are completed to a high standard
I will use them every time
Neil Ribbans