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Suffolk Prestige Security

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 5.0 out of 5 based on 11 reviews and feedback
Trusted Trader since 2023

Suffolk Prestige Security
Beacon Hill Farm, Bealings Road
Woodbridge
IP12 4RP
07843 418 742
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Business Information

Suffolk Prestige Security install and maintain, intruder alarms, CCTV systems, door access and intercoms. We are family run business setup in 2010 by owner Kevin Abbott.

We make sure you have an easy to use, reliable security system you can trust.

We are SSAIB approved for the installation and maintenance of intruder alarms and CCTV systems.

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Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 11 reviews.
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review stars review stars review stars review stars review stars   1st December 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Kevin has fitted both mine and my dad’s Alarm systems, he services them yearly and is always at the end of a telephone if there have been any issues. Would highly recommend Kevins services
review stars review stars review stars review stars review stars   5th November 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
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Excellent service in every respect ; initial survey, hardware, installation and back up/maintenance is all first class.
Prices are also extremely reasonable, especially for such quality equipment. SPS's aftersales service is really impressive. Any problems or queries are dealt with speedily and efficiently . I would unhesitatingly recommend SPS as a first class, highly knowledgeable security specialist company.
review stars review stars review stars review stars review stars   23rd October 2023
Value of Products/Services or Work Performed: £5001 - £25,000
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We have used this company's services for 10 years. We find them to be reliable, efficient, knowledgeable. They are always extremely helpful and will attend speedily if there is a problem, Would certainly recommend.
review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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review stars review stars review stars review stars review stars   Customer service or reliability
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The work we had done was the installation of a complete intruder alarm system.

Kevin of SPS was very professional and polite. He made very useful suggestions in the design of the system and patiently answered any questions I raised at the time. He established our needs clearly and provided a detailed proposal of works that met our requirements.

He was totally reliable throughout and worked well alongside builders who were renovating our property. He was very flexible in his approach when inevitable building related issues arose. We now have a highly effective alarm system giving us complete confidence in our security.

Kevin’s communication is excellent and he kept us informed at all stages. An aspect that I valued greatly was responsiveness and I greatly appreciated the fact that Kevin always either answered my calls immediately or returned my call very shortly afterwards.

In summary we were very pleased and impressed with the work of SPS and would certainly recommend the company to others looking for a security system.

review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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review stars review stars review stars review stars review stars   Customer service or reliability
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Installation of CCTV at front and rear of property. Kevin was very clean and tidy and professional and explained how system worked.
review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
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We’ve been using Kevin for all of our home security need for well over 15 years and have always received an exceptional level of service. Kevin is super reliable, hard working, honest and trustworthy. We never find fault in his work and such was the care that he has for his customers that during the pandemic Kevin even offered to help with anything that we might need. Wonderful service, wonderful person - we highly recommend.
review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Suffolk Prestige have been maintaining our security system for many years and we have been exceptionally pleased with the service.

Kevin maintains our cameras inside and outside on a yearly basis and over the last few months we have had additional cameras installed and fully setup on our systems. He has also set up all our remote access for the Directors and Kevin deals with all our RedCare needs with the local authorities.

We also have had motion sensors installed throughout the building which are serviced and maintained by Suffolk Prestige. Additionally they have installed Master Blasters which work with our security systems.

Most of all though the one service I love is that if there have been any problems with setting the alarm system, Kevin responds within minutes and can remote log in to see what is causing the issue and reset the alarm and that means we can fully arm before we leave the building. If it cannot be sorted by remote he is on site very quickly.

Cant ask for more of a service and quality of equipment that is installed.
review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Kevin installed a new security and alarm system, all as required by my insurer. The work was done on time and on budget, to an excellent and caring standard. The whole process, from first contact, to quotation and then to installation was friendly, efficient, and very satisfactory.
I have no hesitation in giving an unqualified recommendation for Suffolk Prestige Security.
review stars review stars review stars review stars review stars   25th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Suffolk Prestige Security installed a complete a complete alarm system in our house and we have a service agreement with them. They have also fitted a security keypad on an outside gate for us. In every case, the work has been done to our entire satisfaction and we have recommended them to others. We have also found their after sales service to be excellent
review stars review stars review stars review stars review stars   8th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
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Very happy with service and quality of equipment installed.
Clean after himself very well and clear hand over instructions were given.
I would highly recommend.
review stars review stars review stars review stars review stars   8th September 2023
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
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Review Comments
Cctv, and alarm system.
Engineer was very professional, knowledgeable and quality equipment.
Will definitely recommend to my friends

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