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Suffolk
Trusted Trader
Trading Standards Approved

Olive Air Ltd

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 4.9 out of 5 based on 6 reviews and feedback
Trusted Trader since 2025

Olive Air Ltd
Unit 2 Beamish Hub, 4 Berwick Road
Ipswich
IP3 9RY
01473 928660
07877 512 906
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Business Information

Offering a Friendly, Knowledgeable and Reliable service to Domestic and Commercial customers throughout East Anglia. Olive Air Specialise in the service and repairs of all Heat Pumps, Air Conditioning & Refrigeration systems.

Get in touch with us NOW for help or advice with any of your Heating or Cooling needs.

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Reviews and Feedback

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4.9 out of 5 based on 6 reviews.
Order by:
review stars review stars review stars review stars review stars   11th February 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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review stars review stars review stars review stars review stars   Customer service or reliability
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review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
We first used Tom and Olive air a few years ago; Tom was even texting us later that evening with information regarding our air source heat pump.
Josh has been servicing our ASHP for the last 2 years, we are really pleased with the servicing.
review stars review stars review stars review stars review stars   10th February 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Repair of my hot air pump. It took long time over several visits and I can only say that the treatment and care I received was outstanding.

I would recommend them to any one who requires a service or repair.
review stars review stars review stars review stars review stars   27th January 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
We needed a heating system for a large room. We decided to entrust Olive Air Ltd with an air-to-air install and our decision was greatly influenced by the customer reviews on their website. We were concerned about the lack of an agreed design plan. We had a very pleasant experience when dealing pre-contract with the administration team and this continued when the installation team were on site. Everyone worked hard throughout the project to deliver high customer satisfaction standards and the installation team used their various skills and considerable experience to advantage over long hours to ensure everything was right first time. There were no concerns about design planning and control and a personal visit to us from the managing director after the event to discuss our satisfaction levels was appreciated, was very valuable and mutually beneficial. A number of opprtunities for improvement were indentified, considered, discussed and several are now being adopted. A continuous improvement policy was established and is now being implemented. This business may be safely recommended to do a good job at fair value and, a huge bonus, they do it with enthusiasm.
review stars review stars review stars review stars review stars   27th January 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
Brilliant work, service and support. I’ve absolutely no issue in totally recommending these guys. I’ve had 2 Aircon units fitted and supplied and each time the OliveAir guys were superb!
review stars review stars review stars review stars review stars   27th January 2025
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
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Review Comments
We have had Olive Air service and replace a couple of components on our GSHP. Always provide quotes with detailed breakdown on what is needed. Quick response to emails. Professional service from start to finish. Highly recommend this company
review stars review stars review stars review stars review stars   27th January 2025
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Excellent service, unparrallelled customer service. Friendly and professional team. A pleasure to work with.