Flagship AV
5.0 out of 5 based on
13 reviews and feedback
Trusted Trader since 2026

Flagship AV
22 Westhorpe AvenueBury St Edmunds
IP32 6UD
01284 598098
07356 066 659
Member Categories and Services
Home Cinema, CCTV & Video Security, Burglar Alarms, Wi-fi Services, TV Aerial Installation, Smart Home Technology, Television & Satellite Aerials, TV Installations, Home Entertainment Systems, Signage, Satellite & Digital Television Equipment, Satellite Aerial Fitter, Data Network Infrastructure, Broadband | Internet Connections, Sound Equipment Hire & Installation, Aerial Fitter, Security Equipment Installers, Fire Alarm SystemsBusiness Information
At Flagship AV, we help homeowners and businesses with their audio-visual and security needs across East Anglia. Our engineers have three decades of industry experience, so no matter how big or small your project is, you can feel reassured that it’s in good hands.
From our free consultation to installation, our friendly team use their expertise to walk you through the right equipment for your needs. Whether it’s our smart home integrations, corporate fit-out or a full cinema room transformation you’re after, we’re here to provide you with excellent customer service throughout. This includes meticulous project management and thorough aftercare support for a stress-free experience throughout the process.
From our free consultation to installation, our friendly team use their expertise to walk you through the right equipment for your needs. Whether it’s our smart home integrations, corporate fit-out or a full cinema room transformation you’re after, we’re here to provide you with excellent customer service throughout. This includes meticulous project management and thorough aftercare support for a stress-free experience throughout the process.
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Reviews and Feedback
5.0 out of 5 based on
13 reviews.
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Value of Products/Services or Work Performed: £5001 - £25,000
Ratings
Review Comments
Flagship AV is a brilliant local business that provides excellent customer service.
From the beginning they were professional and very helpful in guiding us to achieve the best AV and alarm solutions for our needs and budget. We really felt that Mark and his team were all about giving us the best results and they were very respectful and responsive to our numerous questions and requests. They are perfectionists and the quality of their work was outstanding. We also really appreciate how neat and tidy they were as they went along with the work they did.
I really recommend them highly and will certainly be contacting them for any future work we have.
From the beginning they were professional and very helpful in guiding us to achieve the best AV and alarm solutions for our needs and budget. We really felt that Mark and his team were all about giving us the best results and they were very respectful and responsive to our numerous questions and requests. They are perfectionists and the quality of their work was outstanding. We also really appreciate how neat and tidy they were as they went along with the work they did.
I really recommend them highly and will certainly be contacting them for any future work we have.
Inderraj (Raj) Hanspal
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Ducting Hifi Cables through lounge wall to integral garage.
Provided detailed quotation itemising cost of parts and labour.
Worked efficiently and to a high standard.
Provided detailed quotation itemising cost of parts and labour.
Worked efficiently and to a high standard.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellant work by Mark, very professional,knowledgeable and friendly.
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Really pleased with the service I received from Mark at Flagship AV.
I’ve been putting off getting an old satellite dish removed for ages, thinking that it was too small a job for anyone to want.
But Mark was pleased to help, came within 48 hours of my making the request, was quick, tidy and thorough. For all it was a small job, I was treated as if I was spending £10,000 and was his most important customer.
I highly recommend you get in touch with Mark for anything you need when it comes to TV and AV installation.
I’ve been putting off getting an old satellite dish removed for ages, thinking that it was too small a job for anyone to want.
But Mark was pleased to help, came within 48 hours of my making the request, was quick, tidy and thorough. For all it was a small job, I was treated as if I was spending £10,000 and was his most important customer.
I highly recommend you get in touch with Mark for anything you need when it comes to TV and AV installation.
Cate Caruth
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Flagship AV brilliant, really knowledgeable and super helpful. We had an AV system i stalled across the house several years ago but it has never worked as intended and the original installer was unable to resolve.
Mark came along for an initial assessment & to quote to fet things working, whilst here hw managed to get the old system working better than it had been from the start (but still not as intended). He quoted to get things as intended and I was very happy with the price and had tge work done a few weeks later.
We now have a system that works as always intended and at a fraction of the cost oc yhe original work.
After sales service also brilliant, when we had a bit of a glitch (caused by user error), Mark was super quick to respond and we t out if his way to help me fix things.
Highly recommended..
Mark came along for an initial assessment & to quote to fet things working, whilst here hw managed to get the old system working better than it had been from the start (but still not as intended). He quoted to get things as intended and I was very happy with the price and had tge work done a few weeks later.
We now have a system that works as always intended and at a fraction of the cost oc yhe original work.
After sales service also brilliant, when we had a bit of a glitch (caused by user error), Mark was super quick to respond and we t out if his way to help me fix things.
Highly recommended..
Antony Aldridge
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
I had a loose ariel bracket on my chimney so called AVFlagship they responded very quickly and arranged a date to visit.
They quoted me for the work on arrival which was very reasonable and completed the work the same day.
I wouldn't hesitate to use this company again and would recommend them to anyone.
They quoted me for the work on arrival which was very reasonable and completed the work the same day.
I wouldn't hesitate to use this company again and would recommend them to anyone.
Simon carter
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
From the initial inquiry site visit and planning of the job Mark from Flagship AV was professional, considerate and extremely knowledgeable for the needs of this job. Where product reliability and business service was required Mark advised and supplied all equipment to allow my business to operate with no disruption to service. having completed the works Mark improved Office environment and connectivity I cannot write and recommend Mark and Fkagship AV highly enough
Carl Theobald
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Excellent service and highly recommend!
Jayne Odell
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Full of praise for Flagship AV. Had two tvs put up on the wall. Fast and efficient service, quality workmanship, very neat and tidy and an all round pleasure to do business with. Cannot recommend highly enough.
Jane
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Very professional.
Timothy Bourne
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Fast, professional, outcome exceeded expectations!
C. Wild
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
We’ve had a problem with our alarm system and I could not find anyone to solve it - I thankfully found Flagship . Mark was very quick in responding, and handing everything very professionally .
I would definitely recommend him to anyone wanting to install an alarm system .
I would definitely recommend him to anyone wanting to install an alarm system .
Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Large TV mounted on a media wall
Julie













