In association with Suffolk County Council
Suffolk
Trusted Trader
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Flagship AV

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 5.0 out of 5 based on 13 reviews and feedback
Trusted Trader since 2026

Flagship AV
22 Westhorpe Avenue
Bury St Edmunds
IP32 6UD
01284 598098
07356 066 659
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Business Information

At Flagship AV, we help homeowners and businesses with their audio-visual and security needs across East Anglia. Our engineers have three decades of industry experience, so no matter how big or small your project is, you can feel reassured that it’s in good hands.

From our free consultation to installation, our friendly team use their expertise to walk you through the right equipment for your needs. Whether it’s our smart home integrations, corporate fit-out or a full cinema room transformation you’re after, we’re here to provide you with excellent customer service throughout. This includes meticulous project management and thorough aftercare support for a stress-free experience throughout the process.

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Reviews and Feedback

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5.0 out of 5 based on 13 reviews.
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review stars review stars review stars review stars review stars   17th March 2026
Value of Products/Services or Work Performed: £5001 - £25,000
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Review Comments
Flagship AV is a brilliant local business that provides excellent customer service.
From the beginning they were professional and very helpful in guiding us to achieve the best AV and alarm solutions for our needs and budget. We really felt that Mark and his team were all about giving us the best results and they were very respectful and responsive to our numerous questions and requests. They are perfectionists and the quality of their work was outstanding. We also really appreciate how neat and tidy they were as they went along with the work they did.
I really recommend them highly and will certainly be contacting them for any future work we have.
review stars review stars review stars review stars review stars   6th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Ducting Hifi Cables through lounge wall to integral garage.

Provided detailed quotation itemising cost of parts and labour.

Worked efficiently and to a high standard.

review stars review stars review stars review stars review stars   6th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Excellant work by Mark, very professional,knowledgeable and friendly.

review stars review stars review stars review stars review stars   6th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Really pleased with the service I received from Mark at Flagship AV.

I’ve been putting off getting an old satellite dish removed for ages, thinking that it was too small a job for anyone to want.

But Mark was pleased to help, came within 48 hours of my making the request, was quick, tidy and thorough. For all it was a small job, I was treated as if I was spending £10,000 and was his most important customer.

I highly recommend you get in touch with Mark for anything you need when it comes to TV and AV installation.
review stars review stars review stars review stars review stars   6th March 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Flagship AV brilliant, really knowledgeable and super helpful. We had an AV system i stalled across the house several years ago but it has never worked as intended and the original installer was unable to resolve.

Mark came along for an initial assessment & to quote to fet things working, whilst here hw managed to get the old system working better than it had been from the start (but still not as intended). He quoted to get things as intended and I was very happy with the price and had tge work done a few weeks later.

We now have a system that works as always intended and at a fraction of the cost oc yhe original work.

After sales service also brilliant, when we had a bit of a glitch (caused by user error), Mark was super quick to respond and we t out if his way to help me fix things.

Highly recommended..
review stars review stars review stars review stars review stars   5th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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I had a loose ariel bracket on my chimney so called AVFlagship they responded very quickly and arranged a date to visit.
They quoted me for the work on arrival which was very reasonable and completed the work the same day.
I wouldn't hesitate to use this company again and would recommend them to anyone.
review stars review stars review stars review stars review stars   5th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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From the initial inquiry site visit and planning of the job Mark from Flagship AV was professional, considerate and extremely knowledgeable for the needs of this job. Where product reliability and business service was required Mark advised and supplied all equipment to allow my business to operate with no disruption to service. having completed the works Mark improved Office environment and connectivity I cannot write and recommend Mark and Fkagship AV highly enough
review stars review stars review stars review stars review stars   5th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Excellent service and highly recommend!
review stars review stars review stars review stars review stars   5th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Full of praise for Flagship AV. Had two tvs put up on the wall. Fast and efficient service, quality workmanship, very neat and tidy and an all round pleasure to do business with. Cannot recommend highly enough.
review stars review stars review stars review stars review stars   5th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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Very professional.
review stars review stars review stars review stars review stars   5th March 2026
Value of Products/Services or Work Performed: £1001 - £5000
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Fast, professional, outcome exceeded expectations!
review stars review stars review stars review stars review stars   5th March 2026
Value of Products/Services or Work Performed: £1 - £1000
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We’ve had a problem with our alarm system and I could not find anyone to solve it - I thankfully found Flagship . Mark was very quick in responding, and handing everything very professionally .

I would definitely recommend him to anyone wanting to install an alarm system .

review stars review stars review stars review stars review stars   24th February 2026
Value of Products/Services or Work Performed: £1 - £1000
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Large TV mounted on a media wall