In association with Suffolk County Council
Suffolk
Trusted Trader
Trading Standards Approved

B & H Care Ltd

review stars review stars review stars review stars review stars
 4.9 out of 5 based on 3 reviews and feedback
Trusted Trader since 2026
B & H Care Ltd
First Floor, 32 Queen Street
Ipswich
IP1 1SS

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
4.9 out of 5 based on 3 reviews.
Order by:
review stars review stars review stars review stars review stars   11th August 2026
Value of Products/Services or Work Performed: £1001 - £5000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have found this agency brilliant, supportive and extremely reliable. The carers that gave been provided for my daughter's care have been amazing and knowing she is being well cared for gives me confidence to be able to do things way from my daughter. Completely confident in this company.
Thank you so much.
review stars review stars review stars review stars review stars   21st March 2026
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
I have been a client of B&H since September 2022 and the service has steadily improved during that time. What I find so impressive is their willingness for, and response to feedback, good and bad, re carer performance. The care team have recently started assisting me with transport in my own Wheelchair Accessible Vehicle to and from work, with the potential for other appointments, and are amazingly efficient. E.g. I work from home most of the time but needed to attend the office due to a technical problem at home. Hazel, Registered Care Manager, managed to change the rota for the following morning, to accommodate my needs, within two minutes. The whole team really do go above and beyond to help and are critically aware of timings to support my full-time working routine. Cannot recommend them highly enough.
review stars review stars review stars review stars review stars   19th March 2026
Value of Products/Services or Work Performed: £25,000+
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
B & H Care took over the care of both my parents last year.

We've had experience in using Care agencies for about 8 years now. It's hard to find an agency that cares, is reliable and consistent.

So far B & H have been excellent.

The Carers are patient. They are skilled in working with difficult Clients. And critically when there was a slight issue, they listened, responded and rectified it.

Unfortunately, this is rare in Care Agencies, so I strongly recommend B & H Care.