In association with Norfolk County Council
Norfolk Trusted Trader

Thermtek Water Solutions Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 5 reviews and feedback
Trusted Trader since 2023

Thermtek Water Solutions Ltd
13 Soames Place, Scarning
Dereham
NR19 2PD
07379 677 500
FaceBook   LinkedIn  

Images and Photographs

Select any image to see a larger version.
Image 1 for Thermtek Water Solutions Ltd

Business Information

Thermtek Water Solutions specialise in providing the repair and maintenance of all types of water heating products, both electric and central heating systems (not Gas Boilers) along with tea boilers, water coolers, electric or thermostatic showers that need replacing, repairing, or servicing.

We are also an Unvented hot water heating Specialist and can repair a variety of components related to your heating system including heating controls and elements.

We are specialists in Heatrae Sadia, Megaflo and Santon products and are manufacturer trained. We are also a service agent for Bristan and Joule Cylinders and are happy to undertake repair and maintenance on any other, manufacturers' products.

If you require any of our services, please contact us for a competitive quote to either repair or replace your product.

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 5 reviews.
Order by:
review stars review stars review stars review stars review stars   24th May 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Qettle boiling tap serviced and filter change. This trader was very pleasant and did a very good job
review stars review stars review stars review stars review stars   24th February 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Andrew from Thermtek replaced our Qettle boiling water tap system, with a new tap, professionally and efficiently without any mess. Everything was tested to ensure all was well and at the end of the job the area was cleaned up and any waste materials removed. Andrew (on a second visit) also replaced the plug and waste in our bathroom basin. Again the work was carried out professionally and efficiently with no mess or disturbance and the area was left clean and tidy.
Andrew was very friendly and answered any questions I had and explained what I needed to do in future to descale the Qettle boiler tank and tap, for which I was very grateful.
Thank you Andrew and I would certainly recommend you to anyone who needs a plumber.
review stars review stars review stars review stars review stars   13th February 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
This is the second time we have used Andy, the Service Engineer, to fix/service showers.
• He turned up spot on time, as agreed.
• He had all the replacement components, as agreed.
• He was exceptionally polite, organized and efficient, with no mess.
• He ensured we had the water temperatures as desired (My wife and Daughters prefer a warmer shower).
• All showers operate like new.
We appreciated the excellent service.

review stars review stars review stars review stars review stars   2nd February 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Andy was recommended to me regarding a potential problem with my hot water tank. Not having met Andy before I found him to be professional, friendly and knowledgable about his trade. He was respectful of my home and took precautions to avoid bringing in dirt on his footwear and was cautious not to make a mess. The hot water tank was fine, so Andy checked all the taps, hot and cold and where the mains were coming into the property. He established the problem was isolated to the ensuite shower where the water was running cold/warm, but not hot. The mixer on the shower had failed beyond repair. I bought a new shower and Andy came back the following week to fit it for me and then check all the taps again to eliminate any air locks from shutting off the water during the replacement. Andy did a full and comprehensive check of the system before and after fitting the shower and I will not hesitate to recommend him. Thank you Andy.
review stars review stars review stars review stars review stars   28th January 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Change immersion heater filament on electric water heater. Fast and tidy work, friendly service, would use again.