Thermtek Water Solutions Ltd

Qettle boiling tap serviced and filter change. This trader was very pleasant and did a very good job

Andrew from Thermtek replaced our Qettle boiling water tap system, with a new tap, professionally and efficiently without any mess. Everything was tested to ensure all was well and at the end of the job the area was cleaned up and any waste materials removed. Andrew (on a second visit) also replaced the plug and waste in our bathroom basin. Again the work was carried out professionally and efficiently with no mess or disturbance and the area was left clean and tidy.
Andrew was very friendly and answered any questions I had and explained what I needed to do in future to descale the Qettle boiler tank and tap, for which I was very grateful.
Thank you Andrew and I would certainly recommend you to anyone who needs a plumber.

This is the second time we have used Andy, the Service Engineer, to fix/service showers.
• He turned up spot on time, as agreed.
• He had all the replacement components, as agreed.
• He was exceptionally polite, organized and efficient, with no mess.
• He ensured we had the water temperatures as desired (My wife and Daughters prefer a warmer shower).
• All showers operate like new.
We appreciated the excellent service.

Andy was recommended to me regarding a potential problem with my hot water tank. Not having met Andy before I found him to be professional, friendly and knowledgable about his trade. He was respectful of my home and took precautions to avoid bringing in dirt on his footwear and was cautious not to make a mess. The hot water tank was fine, so Andy checked all the taps, hot and cold and where the mains were coming into the property. He established the problem was isolated to the ensuite shower where the water was running cold/warm, but not hot. The mixer on the shower had failed beyond repair. I bought a new shower and Andy came back the following week to fit it for me and then check all the taps again to eliminate any air locks from shutting off the water during the replacement. Andy did a full and comprehensive check of the system before and after fitting the shower and I will not hesitate to recommend him. Thank you Andy.

Change immersion heater filament on electric water heater. Fast and tidy work, friendly service, would use again.