In association with Norfolk County Council
Norfolk
Trusted Trader
Trading Standards Approved

Surelock Security

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 5.0 out of 5 based on 15 reviews and feedback
Trusted Trader since 2013

Surelock Security
9 Astra Court, Greens Road
Dereham
NR20 3TR
01362 698050
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Business Information

We are a locally run locksmiths and security installation company that have been operating in the Norfolk area for over 25 years and are well established within the local community.

We offer a variety of services from traditional locksmithing to more modern security methods such as HD-CCTV and Alarm system installations and maintenance.

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Reviews and Feedback

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5.0 out of 5 based on 15 reviews.
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review stars review stars review stars review stars review stars   12th August 2015
Value of Products/Services or Work Performed: £1 - £1000
Ratings
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Supply and fit 5x B.S. cylinder locks to doors (3*) cut 1x extra key. Supply and fit 1x sash jammer. Lee from Surelock. Security was excellent. Very helpful and knowledgeable from the outset.

review stars review stars review stars review stars review stars   28th May 2015
Value of Products/Services or Work Performed: £1 - £1000
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Remove faulty lock & handles. Replace geoclose & out of tera Pc furniture. Work was done very professional & lovely friendly. Fellow who carry.

review stars review stars review stars review stars review stars   21st May 2015
Value of Products/Services or Work Performed: £1 - £1000
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Replace gearbox to conservatory door. It was a pleasure to deal with Lee, such a friendly, helpful young man. I cannot speak highly enough of him.

review stars review stars review stars review stars review stars   13th May 2015
Value of Products/Services or Work Performed: £5001 - £25,000
Review Comments
Investigation into a patio door lock that was presenting difficulties with locking. The fault was spotted immediately i.e.: wear and tear, the door was heavy in movement, but not unable to function. A lubrication was applied, and ball bearings adjusted and a second door was also checked. Apart from this no further action was needed. This was carried out in a friendly and efficient workmen. I am delighted.

review stars review stars review stars review stars review stars   27th April 2015
Value of Products/Services or Work Performed: £1 - £1000
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Fitting of wireless burglar alarm. Very pleased with standard of work and professionalism of staff. Very helpful and polite.

review stars review stars review stars review stars review stars   9th January 2015
Value of Products/Services or Work Performed: £1001 - £5000
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Replacement of lock on a metal ex. Door. Very intelligent workman, very polite and friendly.

review stars review stars review stars review stars review stars   16th September 2014
Value of Products/Services or Work Performed: £1 - £1000
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The key to my mother’s cash box went missing on the 11th. September at 97 she was distraught that somebody had stolen it and emptied the box of the contents which were precious to her. I telephoned Lee at Surelock Security after 4p.m. on the 11th., by which time it was obviously too late for him to do anything that day. Understanding my mother’s agitation he extremely helpfully offered to call at her home on the following morning at 9a.m. he arrived on the stroke of 9 when I met him, opened the box (the contents were in fact intact), and fitted a new lock before leaving. His response to this situation and his professionalism were nothing short of exemplary, for which I am extremely appreciative.

review stars review stars review stars review stars review stars   28th August 2014
Value of Products/Services or Work Performed: £1 - £1000
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Gain entry to garage door and replace lock. Very efficient from start to finish. Booking the job. office was friendly and helpful. Arranged for locksmith to attend within a few hours. The job. Lee attended. Explained the work and cost clearly. Did the job quickly, no fuss. Helpful advice re level of lock security. Excellent service form Lee.

review stars review stars review stars review stars review stars   18th August 2014
Value of Products/Services or Work Performed: £1 - £1000
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Change lock on patio door. I have never before had such prompt and helpful attention. From phone call to job completion by a pleasant, courteous, young man look not much more than two hours.

review stars review stars review stars review stars review stars   7th July 2014
Value of Products/Services or Work Performed: £1 - £1000
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New Yale lock fitted to front door. A very nice & polite young man. He explained everything before & during fitting.

review stars review stars review stars review stars review stars   13th May 2014
Value of Products/Services or Work Performed: £1 - £1000
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Conservatory door replace gearbox. Fit handle to another door. Excellent! Most helpful, but costly.

review stars review stars review stars review stars review stars   4th October 2013
Value of Products/Services or Work Performed: £1 - £1000
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Lee is a very friendly young man and did a good job and made no mess.

review stars review stars review stars review stars review stars   4th October 2013
Value of Products/Services or Work Performed: £1 - £1000
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Replace front door lock & adjust door hinges. Excellent service, made appointment Thursday at 16:00 and arrived Friday on time. Have used company previously & recommended them to friends.

review stars review stars review stars review stars review stars   4th October 2013
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Not yet known as there was more work than expected-awaiting. Work was to open a medieval Church doors lock, servicing and making a new key. They did this excellently.

review stars review stars review stars review stars review stars   18th September 2013
Value of Products/Services or Work Performed: £1 - £1000
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Review Comments
Very polite and professional.