In association with Norfolk County Council
Norfolk Trusted Trader

Servicepoint (Norwich) Ltd

review stars review stars review stars review stars review stars
 5.0 out of 5 based on 971 reviews and feedback
Trusted Trader since 2009

Servicepoint (Norwich) Ltd
10 Beaumont Road
Norwich
NR5 0HQ
01603 740250
07860 468 544

Business Information

We repair most popular brands of electric cookers.
This excludes Range cookers, Gas cookers any commercial appliances, please phone for more details
(We don't carry out gas repairs)

Member Map Location

Reviews and Feedback

review stars review stars review stars review stars review stars
5.0 out of 5 based on 971 reviews.
Order by:
review stars review stars review stars review stars review stars   7th January 2023
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Oven stopped heating and Julian diagnosed broken element. Initial reply and visit to resolve the problem was very quick. Friendly, reliable and great service again.
Thank you
review stars review stars review stars review stars review stars   18th December 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
The grill element on my cooker was replaced.

Julian was friendly and helpful throughout.

From my very non-technical description of the fault on the phone, he brought the correct part to sort the problem quickly and efficiently, for a very reasonable price.

I would definitely recommend this trader.

review stars review stars review stars review stars review stars   14th November 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Heating element replaced in cooker oven Julian was polite and friendly. He came the day after I called. He was on time and quickly got on with the job. He explained what had gone wrong and showed me the broken element.
I would recommend him as I was very satisfied with both the repair and his reasonable call out charge. He was polite and friendly.

review stars review stars review stars review stars review stars   5th October 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Cooker wasn't working, couldn't find a new cooker so though I'd try get it fixed but I wasn't hopeful. Fantastic job by service point, price was given to fix and provided the part, my cooker was back up and running.
Brilliant!
Very happy with everything!

review stars review stars review stars review stars review stars   22nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Supplied and fit new element to fan oven Julian was very knowledgeable on the phone, he done a great job in fixing my oven, will definitely use him again.

review stars review stars review stars review stars review stars   13th September 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Supply and fit fan for our oven

review stars review stars review stars review stars review stars   2nd September 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replace grill element Excellent work.

review stars review stars review stars review stars review stars   24th August 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacement of oven fan motor Excellent service, prompt and highly recommended!

review stars review stars review stars review stars review stars   20th August 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Heat element in Oven
£44 call out fee
£28 - parts Very happy to have a working oven again!

review stars review stars review stars review stars review stars   20th August 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Wire to element in oven needed replacing as no heat going to oven. Explained what needed fixing, very friendly and professional.

review stars review stars review stars review stars review stars   13th August 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacing element in Oven No complaints at all. Friendly and professional throughout.
Very satisfied.

review stars review stars review stars review stars review stars   27th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replace element in oven. Arrived on time and replaced the element in rear time. Oven working well as should be

review stars review stars review stars review stars review stars   25th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Installing a new element in an electric cooker. Julian was really helpful - he came out the next morning after I called him. He was very efficient and explained what needed to be done. I can recommend him. Polite and knowledgeable.

review stars review stars review stars review stars review stars   15th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Replacing an oven element and changing a bulb. An excellent service from start to finish.
10/10!

review stars review stars review stars review stars review stars   12th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Repair of a noisy rattling oven. Julian was quick to come back to my initial enquiry and arrange a time to visit. He was on time, very friendly and happy to explain and show me what was going on as the oven job progressed.

It wasn''t quite as straightforward as he''d thought it might be but he identified and fixed the problem, checked that was all ok afterwards.

No issues since, after what had been a persistent issue before his visit.

Great value for money too.

Would happily use again if needed and recommend to others.

review stars review stars review stars review stars review stars   11th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fitting new grill element to cooker Very quick (within two hours) of initial phone call very efficient and pleasant.

review stars review stars review stars review stars review stars   5th July 2022
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Supply and fit new oven element have used Julian before - on time and job completed efficiently.

review stars review stars review stars review stars review stars   21st December 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fixed my electric oven - heater element not working so replaced it. Very efficient and super reasonable compared to other engineers I've used in the past.
Highly recommend.

review stars review stars review stars review stars review stars   17th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fault: Fan oven not heating
Action Taken: Supply and fit hot point oven circular 2.skw heating element part no: x20421x/c00199665
Conduct earth continuity test check all working on completion. Called service point 16:27 on Sat 10 July 2021. Julian was extremely helpful over the phone. He advised how to identify the Hotpoint model number and assessed what was needed. He is based locally and offered to visit a repair the oven almost immediately. Amazon service! he arrived as promised with the necessary part and carried out the repair quickly and checked all was working.
He's a very pleasant chap, so reassuring, helpful, and willing to share his knowledge.
I will definitely use him again for any repairs and will recommend him to others. Thank you!

review stars review stars review stars review stars review stars   11th August 2021
Value of Products/Services or Work Performed: £1 - £1000
Ratings
review stars review stars review stars review stars review stars   Value for money
review stars review stars review stars review stars review stars   Customer service or reliability
review stars review stars review stars review stars review stars   Quality of service or product
review stars review stars review stars review stars review stars   Likelihood to use again or recommend
Overall Rating  review stars review stars review stars review stars review stars
Review Comments
Fixing a new element for the cooker and new bulb A very pleasant and helpful man nothing was too much trouble.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 »