Servicepoint (Norwich) Ltd

Oven stopped heating and Julian diagnosed broken element. Initial reply and visit to resolve the problem was very quick. Friendly, reliable and great service again.
Thank you

The grill element on my cooker was replaced.

Julian was friendly and helpful throughout.

From my very non-technical description of the fault on the phone, he brought the correct part to sort the problem quickly and efficiently, for a very reasonable price.

I would definitely recommend this trader.

Heating element replaced in cooker oven Julian was polite and friendly. He came the day after I called. He was on time and quickly got on with the job. He explained what had gone wrong and showed me the broken element.
I would recommend him as I was very satisfied with both the repair and his reasonable call out charge. He was polite and friendly.

Cooker wasn't working, couldn't find a new cooker so though I'd try get it fixed but I wasn't hopeful. Fantastic job by service point, price was given to fix and provided the part, my cooker was back up and running.
Brilliant!
Very happy with everything!

Supplied and fit new element to fan oven Julian was very knowledgeable on the phone, he done a great job in fixing my oven, will definitely use him again.

Supply and fit fan for our oven

Replace grill element Excellent work.

Replacement of oven fan motor Excellent service, prompt and highly recommended!

Heat element in Oven
£44 call out fee
£28 - parts Very happy to have a working oven again!

Wire to element in oven needed replacing as no heat going to oven. Explained what needed fixing, very friendly and professional.

Replacing element in Oven No complaints at all. Friendly and professional throughout.
Very satisfied.

Replace element in oven. Arrived on time and replaced the element in rear time. Oven working well as should be

Installing a new element in an electric cooker. Julian was really helpful - he came out the next morning after I called him. He was very efficient and explained what needed to be done. I can recommend him. Polite and knowledgeable.

Replacing an oven element and changing a bulb. An excellent service from start to finish.
10/10!

Repair of a noisy rattling oven. Julian was quick to come back to my initial enquiry and arrange a time to visit. He was on time, very friendly and happy to explain and show me what was going on as the oven job progressed.

It wasn''t quite as straightforward as he''d thought it might be but he identified and fixed the problem, checked that was all ok afterwards.

No issues since, after what had been a persistent issue before his visit.

Great value for money too.

Would happily use again if needed and recommend to others.

Fitting new grill element to cooker Very quick (within two hours) of initial phone call very efficient and pleasant.

Supply and fit new oven element have used Julian before - on time and job completed efficiently.

Fixed my electric oven - heater element not working so replaced it. Very efficient and super reasonable compared to other engineers I've used in the past.
Highly recommend.

Fault: Fan oven not heating
Action Taken: Supply and fit hot point oven circular 2.skw heating element part no: x20421x/c00199665
Conduct earth continuity test check all working on completion. Called service point 16:27 on Sat 10 July 2021. Julian was extremely helpful over the phone. He advised how to identify the Hotpoint model number and assessed what was needed. He is based locally and offered to visit a repair the oven almost immediately. Amazon service! he arrived as promised with the necessary part and carried out the repair quickly and checked all was working.
He's a very pleasant chap, so reassuring, helpful, and willing to share his knowledge.
I will definitely use him again for any repairs and will recommend him to others. Thank you!

Fixing a new element for the cooker and new bulb A very pleasant and helpful man nothing was too much trouble.