R A Brown Heating Services Ltd





4.8 out of 5 based on
118 reviews and feedback
Trusted Trader since 2012

R A Brown Heating Services Ltd
A7-A8 Abbey Farm Commercial Park, Southwell Road Horsham St. FaithNorwich
NR10 3JU
01603 898904
Member Categories and Services
Air Source Heat Pumps, Ground Source Heat Pumps, Underfloor Heating, Heat Pump Servicing, Gas Engineers, Boiler Installation, Boiler Repairs, Boiler Servicing, Landlord CertificationTrade Associations
Business Information
Our focus is simple: we want to be the best at what we do, and we want to reduce carbon emissions along the way.
We are an award winning company who is regularly recognised for our installations by industry leaders and our own customers.
We have been providing innovative heating solutions for people in Norfolk and North Suffolk for over 30 years.
We are an award winning company who is regularly recognised for our installations by industry leaders and our own customers.
We have been providing innovative heating solutions for people in Norfolk and North Suffolk for over 30 years.
Member Map Location
Reviews and Feedback





4.8 out of 5 based on
118 reviews.
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Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
This company supplied and fitted a solar water system at my home. The cost was reasonable and the fitters polite and reliable, but problems with a fluid leak & loss of pressure arose immediately. Despite several call backs and attempts to stem the fluid leaks over a period of time, Brown's never managed to resolve the cause of the problem- just re-pressured the system. So, with the assistance of Trusted Trader Scheme, I called in another contractor who investigated and found an overtightened joint and damaged sealing O rings. These were replaced and the system re-charged. To date there is no sign of a leak and it is working properly. It is disappointing that Brown's did not properly attend to the problem, particularly as it was apparent which joint was leaking.
J W Utting





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Checking the settings and water pressure / flow rate in our underfloor heating system and correcting and faults if possible. The agreed appointment date was delayed by one day due to to staff sickness but I was phoned and given explanation. I was quite happy with this.
The engineer who came Dale was excellent, professional and competent. He fixed the problem we had been experiencing for the past 18 months within an hour. We are delighted with him and with R.A. Brown Heating Services.
The engineer who came Dale was excellent, professional and competent. He fixed the problem we had been experiencing for the past 18 months within an hour. We are delighted with him and with R.A. Brown Heating Services.





Ratings
Review Comments
Routine annual service.
An outstanding service man, polite, helpful, and highly skilled first-class. The engineer was the best I've ever seen. Prepared tools planned work needed, asked for any issues, and set about repairing problems.
Thermostats new work, heat pump operates on cheap electricity, all radiators bled, heat pump cleaned and all screws now tight, temp adjusted 2°C downwards ever seen as possible before noon. Floor now working too and first-class service
An outstanding service man, polite, helpful, and highly skilled first-class. The engineer was the best I've ever seen. Prepared tools planned work needed, asked for any issues, and set about repairing problems.
Thermostats new work, heat pump operates on cheap electricity, all radiators bled, heat pump cleaned and all screws now tight, temp adjusted 2°C downwards ever seen as possible before noon. Floor now working too and first-class service





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
Installation of water softner in my home. Alan arrived on time and completed the installation as arranged. He answered all my questions and left my kitchen in a clean, tidy state
Good job!
Good job!





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Service heating system. 1st class service





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Air source heat pump annual service Excellent service.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Service





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Service on air source heat pump. Everything was carried out I.A.W service procedure. I did ask the engineers if they could alter the water pressure (hot tap) however this was not resolved.





Value of Products/Services or Work Performed: £1001 - £5000
Ratings
Review Comments
New boiler installation. A seamless service from quotation to installation. Alan and Lutte were polite neat and tidy worked very hard and efficiently. I have no hesitation in recommending R A Brown in the future.





Value of Products/Services or Work Performed: £1 - £1000
Review Comments
Service Gas boiler. As usual polite, clean and very efficient. Turns up on time always.
Wouldn't go anywhere else.
Wouldn't go anywhere else.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
System service.
Flush trough.
Ground source.
Add Brine.
Flush trough.
Ground source.
Add Brine.





Value of Products/Services or Work Performed: £1 - £1000
Review Comments
Heat pump service. Work conducted and completed to my complete satisfaction. Excellent workman.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Service heat pump A very efficient service.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Boiler service. We were pleased to see Alan, as he serviced our boiler several times. We missed him last year.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Boiler service Always a prompt, reliable service.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Annual service to domestic boiler / heating system. Completely satisfied with service. A good inspection and efficient job. Very pleased with all aspects.





Ratings
Review Comments
Service air source heat pump. The heat pump was serviced but I have no idea what was actually done seems expensive if all that was done was cleaning fitters! more detail would be useful.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Repair to leak on concealed cistern. Quick, efficient, pleasant, tidy.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Boiler service.





Value of Products/Services or Work Performed: £1 - £1000
Ratings
Review Comments
Boiler service. Prompt and efficient.
We attended once more in in April 2022 to service the system and the customer refused to pay at this time. We only offer a 12 month warranty on our systems and unfortunately are not able to carry out maintenance on systems indefinitely, free of charge.